Medical Device Service Technician

Baxter International Inc.; Skaneateles Falls (NY); On-site; USD 45,000 - 62,000; Full time

Job summary

Baxter International Inc. is seeking a Service Technician to perform preventive maintenance, troubleshooting, repair, testing, and software updates on medical devices within the Product Service Depot.

You will conduct functional and safety testing, document outcomes, and follow Quality Management System procedures to ensure devices are restored to proper working condition and safely returned to customers.

Qualifications

• High school diploma or GED.
• Ability to read and follow work instructions, procedures, and technical documentation.
• Experience using basic hand tools such as screwdrivers, pliers, and assembly equipment.
• Basic knowledge of test and measurement equipment, including digital multimeters and power supplies.
• Computer proficiency for entering service data, maintaining records, and navigating multiple software applications.
• Ability to perform basic mathematical calculations and measurements.
• Ability to lift up to 40 pounds and operate material handling equipment as required.
• Ability to work with cleaning and disinfecting solutions and handle returned medical devices in accordance with established procedures.

Responsibilities

• Perform preventive maintenance, troubleshooting, repair, calibration, and software updates on medical devices.
• Conduct functional, safety, and performance testing using diagnostic and measurement equipment.
• Utilize tools and test equipment such as digital multimeters, safety analyzers, patient simulators, power supplies, and torque wrenches.
• Document service findings, test results, maintenance activities, and repair actions within the designated systems of record.
• Follow Quality Management System requirements, standard work instructions, and established service procedures.
• Diagnose device malfunctions, determine root causes, and escalate issues requiring additional technical support.
• Disassemble, assemble, inspect, package, and prepare medical devices for shipment using appropriate tools and equipment.
• Support depot operations as needed, including receiving, disinfection, reprocessing, spare parts activities, and shipment preparation.

Skills

Read work instructions

Hand tools

Test equipment

Computer skills

Education

High school diploma

Tools

Digital multimeters

Safety analyzers

Patient simulators

Power supplies

Torque wrenches

Job description

Baxter International Inc. is seeking a Service Technician to perform preventive maintenance, troubleshooting, repair, testing, and software updates on medical devices within the Product Service Depot.

You will conduct functional and safety testing, document outcomes, and follow Quality Management System procedures to ensure devices are restored to proper working condition and safely returned to customers.