Medical Device Reimbursement Specialist (Payer Relations)

Tactile Medical; Minneapolis (MN); On-site; USD 32,000 - 43,000; Full time

Job summary

Tactile Medical is seeking a Reimbursement Specialist to collaborate with patients, clinicians, payers, and internal teams to gather information and documents for authorization and reauthorization of Tactile Medical equipment. This role ensures compliance with HIPAA and regulatory requirements while supporting timely order movement.

The position focuses on payer methodologies, COI reviews, and educating payers to secure appropriate payment, with responsibilities including submission of

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience working within medical insurance or billing.
• 2+ years of out and inbound patient interaction experience within the healthcare or medical device industry.

Responsibilities

• Assist internal and field team, payers, and patients in understanding payer methodologies and resolution of issues in the order process through outreach and response to inquiries.
• Facilitate Change of Insurance (COI) reviews, outreach, and order movement.
• Obtain information and documentation necessary for authorization or continued authorization requests.
• Serve as a resource for internal team and patients to ensure we are gathering appropriate documentation for reauthorization requests.
• Submit authorization and reauthorization requests and effectively educate payers to secure and ensure appropriate payment.
• Submit for additional garment orders.
• Other duties as assigned.

Skills

Medical insurance knowledge

Authorization processes

Communication skills

Time management

Multitasking

Education

Bachelor’s degree or equivalent work experience

Job description

Tactile Medical is seeking a Reimbursement Specialist to collaborate with patients, clinicians, payers, and internal teams to gather information and documents for authorization and reauthorization of Tactile Medical equipment. This role ensures compliance with HIPAA and regulatory requirements while supporting timely order movement.

The position focuses on payer methodologies, COI reviews, and educating payers to secure appropriate payment, with responsibilities including submission of