Medical Device Field Service Technician

Gentis Talent Solutions; Seattle (WA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Gentis Talent Solutions in Seattle seeks a Field Service Technician to install, service, and repair medical devices at customer sites across the region. You will travel to hospitals and clinics, perform diagnostics, calibration, and routine maintenance, and ensure documentation is precise and compliant.

The ideal candidate has 2–5 years in field service or medical device support, strong electronics and mechanical troubleshooting, and the ability to read schematics.

Qualifications

• 2 to 5 years field service, medical device support, or related technical experience.
• Experience installing, maintaining, troubleshooting, and repairing medical equipment.
• Ability to read technical manuals, schematics, and diagrams.
• Strong electronics, mechanical systems, and diagnostic troubleshooting experience.
• Customer service and communication skills.
• Territory management, service documentation, and independent field work experience.
• Valid driver’s license and clean driving record.
• Clincal setting work ability and lift/move equipment up to 50 lbs.
• FDA/ISO/regulatory device environment experience.

Responsibilities

• Install, maintain, troubleshoot, and repair medical equipment at customer sites.
• Manage field service activities within assigned territory and schedule.
• Document service activities and maintain accurate records.
• Read manuals and schematics to diagnose issues and perform calibrations.
• Coordinate with clinical staff to ensure safety and patient care.

Skills

Field service

Medical devices

Troubleshooting

Diagnostics

Electrical troubleshooting

Reading schematics

Customer service

Territory management

Lift 50 lbs

Site installation

Education

Associate’s or Bachelor’s degree in Engineering/Electronics/Electrical Engineering or related field

Tools

CBET Certification

Medical device networking

Job description

Requirements2 to 5 years field service, medical device support, or related technical experienceExperience installing, maintaining, troubleshooting, and repairing medical equipmentStrong electronics, mechanical systems, and diagnostic troubleshooting experienceAbility to read technical manuals, schematics, and diagramsCustomer service and communication skillsTerritory management, service documentation, and independent field work experienceAbility to work in clinical settings and lift/move equipment up to 50 lbs.Valid driver’s license and clean driving recordPlussesAssociate’s or Bachelor’s degree in Engineering, Electronics, Electrical Engineering, or related fieldCBET or similar certificationExperience with beds/stretchers, patient monitoring, or diagnostic devicesMedical device networking or IT systems experienceFDA, ISO, or regulated medical device environment experienceThis is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.You should be proficient in:Equipment TroubleshootingElectrical Troubleshooting SkillsMechanical Troubleshooting SkillsElectrical TroubleshootingField Service ReadinessEquipment Diagnostics & TroubleshootingEquipment Installation & WiringEquipment Repair & MaintenanceEquipment Installation