Medical Delivery Technician

Medical Courier Jobs; City of Syracuse (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive health coverage

401K with company contribution

Generous PTO and holidays

Short Term Disability (optional)

Long-Term Disability

Employee Assistance Program

Community involvement

Job summary

Health System Services in Syracuse, NY is seeking a dependable Medical Delivery Technician to deliver, install, and support Durable Medical Equipment at patients' homes and care facilities.

You will educate patients and caregivers on safe equipment use, troubleshoot minor issues, and maintain accurate paperwork. This on-site role offers comprehensive benefits and room for growth within our EPIC-driven team.

Qualifications

• High school diploma is required.
• 1 year of delivery and/or customer service experience is preferred.
• Valid state driver's license in the work state is required.
• Must be able to cover one week of on-call per month.
• Background screening will be required as part of hiring process.
• Must be 21+ to meet auto insurance coverage requirements.

Responsibilities

• Deliver and install Durable Medical Equipment (DME) safely and on time.
• Pick up equipment and return it for cleaning, maintenance, and redistribution.
• Provide delivery, pickup, and basic maintenance of home medical equipment and supplies.
• Safely operate and care for a company vehicle as part of the daily route.
• Educate patients, families, and caregivers on proper and safe equipment use.
• Troubleshoot minor equipment issues in the field when needed.
• Complete paperwork, trip logs, and inventory checklists accurately and on time.
• Keep equipment organized and maintained according to company standards.
• Lift, carry, push, and move equipment of varying sizes and weights.
• Navigate homes, hospitals, and care facilities to complete deliveries and setups.

Skills

Delivery

Customer service

Safe driving

Equipment setup

Education

High school diploma

Tools

DME setup tools

Job description

Join a Recognized Team!

Health System Services is a proud finalist for the 2025 Best Companies to Work for in New York in the Medium-Sized Company category! This recognition reflects our dedication to our EPIC core values — Empathy, Passion, Integrity, and Commitment — and to creating a positive, supportive workplace where employees feel valued and have opportunities to grow.

Are You E.P.I.C.?

Do you bring Empathy, Passion, Integrity, and Commitment to everything you do? At Health System Services (HSS), we’re looking for a dependable, compassionate, and motivated Medical Delivery Technician to join our team! At HSS, we believe that the work we do makes a difference. In this role, you’ll help patients receive the medical equipment and support they need to remain safe and comfortable in their homes.

About the Position

As a Medical Delivery Technician, you’ll play an important role in providing quality service to our patients and their families. You’ll be responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME), while ensuring patients understand how to use their equipment safely and properly. You’ll work directly with patients, caregivers, and healthcare professionals to provide a positive experience while demonstrating our core values of Empathy, Passion, Integrity, and Commitment in everything you do.

In this role, you will:

• Deliver and install Durable Medical Equipment (DME) safely and on time

• Pick up equipment and return it for cleaning, maintenance, and redistribution

• Provide delivery, pickup, and basic maintenance of home medical equipment and supplies

• Safely operate and care for a company vehicle as part of your daily route

• Educate patients, families, and caregivers on proper and safe equipment use

• Troubleshoot minor equipment issues in the field when needed

• Complete paperwork, trip logs, and inventory checklists accurately and on time

• Keep equipment organized and maintained according to company standards

• Lift, carry, push, and move equipment of varying sizes and weights throughout the day

• Navigate homes, hospitals, and care facilities to complete deliveries and setups

What We’re Looking For

• Valid state-issued driver’s license in the state where the employee works, required.
• Ability to cover one week of on-call requirements per month.
• High school diploma required.
• 1 year of delivery and/or customer service, strongly preferred.
• Candidates should possess a safe driving history and will be required to complete a background screening as part of the hiring process.
• Must be 21 years of age to meet the coverage requirements of the company’s auto insurance.
• Ability to lift, push, pull, and carry equipment of varying weights.

Qualifications for Success

• Kind and friendly attitude.
• Excellent verbal and written communication skills.
• Organized with high attention to detail.
• Professional and courteous demeanor.
• Good mechanical skills.

What You Get - Benefits That Go Beyond the Basics

• Comprehensive Health Coverage -Medical, Dental, and Vision insurance to keep you and your family well

• Future-Ready Retirement Plan -401K with 3% company contribution after one year and 1,000 hours worked

• Time to Recharge -Generous PTO, Vacation, and 9 Paid Holidays

• Extra Support When You Need It -Short Term Disability (optional) and Company-Paid Long-Term Disabilityand Free Confidential Employee Assistance Program

• Be Part of Something Bigger -Join an organization that values giving back through community programs

Compensation

• $18.00 - $24.00 per hour

Shift

• Monday - Friday, 8:30am to 5:00pm
• On-call required with a rotational shift

Location

• Syracuse, NY