Medical Debt Recovery Specialist – Patient Negotiations

Hollis Cobb; Duluth (GA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

HSA for HDHP

Vision

Life Insurance

Disability Insurance

Retirement with company matching

Paid Time Off

Employee Assistance Program

Referral Program

Job summary

Hollis Cobb is seeking a Bad Debt Collector to work in our Duluth, GA office. The role focuses on negotiating payment arrangements for aged accounts, handling inbound and outbound calls, and complying with all applicable collection laws.

You will document interactions, update records, and strive to meet production standards while protecting patient privacy under HIPAA and FDCPA guidelines. Ideal candidates have a high school diploma or GED, 1 year of related experience (medical collections

Qualifications

• HS diploma or GED required.
• 1 year of relevant experience preferred.
• Previous experience in medical collections required.
• Call center experience required.

Responsibilities

• Persuade patients to pay on past due medical debts.
• Handle inbound and outbound calls and record results.
• Update customer records with new information and call disposition.
• Adhere to HIPAA, FDCPA, and company policies.

Skills

Organization

Communication skills

Negotiation

Multitasking

Typing 25 wpm

FDCPA HIPAA

Education

HS diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Hollis Cobb is seeking a Bad Debt Collector to work in our Duluth, GA office. The role focuses on negotiating payment arrangements for aged accounts, handling inbound and outbound calls, and complying with all applicable collection laws.

You will document interactions, update records, and strive to meet production standards while protecting patient privacy under HIPAA and FDCPA guidelines. Ideal candidates have a high school diploma or GED, 1 year of related experience (medical collections