Medical customer service / Phlebotomist

BioLife Plasma Services; Green Bay (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

BioLife Plasma Services is looking for a Medical customer service / Phlebotomist in Green Bay, WI. In this role, you will be responsible for providing exceptional customer service to donors, conducting screenings, and performing phlebotomy tasks to support operations. Candidates should possess a high school diploma and have experience in a customer-facing role. Enjoy a supportive work environment with opportunities for career growth and comprehensive benefits.

Benefits

Comprehensive benefits program

401(k) plan and company match

Paid vacation and sick leave

Qualifications

• 1 or more years experience in a customer or patient facing role.
• Ability to lift materials up to 32 lbs.
• Ability to walk and/or stand for the entire work shift.

Responsibilities

• Answer phones, greet donors, and screen new and repeat donors.
• Record donor vital signs and maintain accurate records.
• Identify operational opportunities for continuous improvement.

Skills

Customer Service

Fine Motor Coordination

Education

High school diploma or equivalent

Job description

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Job Description

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About The Role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How You Will Contribute

• You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
• You will screen new and repeat donors and take and record donor vital signs and finger stick results.
• You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
• You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
  
  

What You Bring To Takeda

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
• 1 or more years minimum experience working in a customer or patient facing role is helpful
  
  

What Takeda Can Offer You

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More About Us

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation And Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - WI - Green Bay - Finger Rd

U.S. Starting Hourly Wage

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - WI - Green Bay - Finger Rd

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Part time

Job Exempt

No

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Pharmaceutical Manufacturing

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