Phlebotomist Patient Services Representative - Floater

Global Technical Talent; Midlothian (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading diagnostic services company as a Phlebotomist Patient Services Representative - Floater. This role involves drawing blood samples, ensuring patient safety, and maintaining accurate records while working in a dynamic environment across various locations. Ideal candidates possess strong phlebotomy skills and previous experience in patient service centers, contributing to both patient care and company goals.

Benefits

Medical, Vision, and Dental Insurance Plans

401(k) Retirement Plan

Qualifications

• Minimum 3 years of phlebotomy experience required.
• Medical training such as medical assistant or paramedic preferred.
• Certification in phlebotomy is highly valued.

Responsibilities

• Draw quality blood samples and prepare specimens for lab testing.
• Maintain accurate patient records and documentation.
• Perform daily activities in a professional environment.

Skills

Excellent phlebotomy skills

Strong customer focus

Effective communication skills

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Job Title: Phlebotomist Patient Services Representative - Floater

Contract Duration: 6 Months

Location: Midlothian, VA

Work Type: Onsite, 7:30-4:30

Job Description

• The Phlebotomist Patient Services Representative III - Floater (PSR III) represents the face of our company to patients who come in, either as part of their health routine or for insights into life-defining health decisions.
• The PSR III draws quality blood samples from patients and prepares those specimens for lab testing, following established practices and procedures.
• The PSR III has direct contact with patients, creating an atmosphere of trust and confidence, explaining procedures, and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR III demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or other locations based on business needs.

Job Responsibilities

• Perform daily activities accurately and on time under the supervision of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established practices.
• Verify patient demographic information and initials, including post-venipuncture signature, to ensure proper labeling and identification.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment to patients, clients, employees, and the public.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to company policies, dress code, safety, and guiding principles.
• Good judgment and decision-making skills based on established procedures.
• Reliable transportation, valid driver’s license, and clean driving record if applicable.
• Willingness to travel and work across multiple locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Strong customer focus and effective communication skills.
• Training locations may vary based on trainer availability.

Required Education

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred.
• Certification required in California, Nevada, and Washington.

Work Experience

• Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Preferred 2+ years in a Patient Service Center environment.
• Experience in customer service in retail or service sectors preferred.
• Keyboard and data entry experience.

Additional Job Details

• Weekend rotation may be required.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401(k) Retirement Plan

About The Company

Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions worldwide, we are committed to inclusive care and value creation for all stakeholders.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company. We value diversity and inclusion. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utility, and retail sectors across the US and Canada. We look forward to supporting your career growth!