Medical Courier

Quest Diagnostics Incorporated; Dearborn (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) with company match

Employee stock purchase plan

Paid time off

Uniforms provided

Job summary

Quest Diagnostics is seeking a Medical Courier to responsibly pick up and deliver medical specimens on a scheduled Dearborn route (Sunday and Saturday, 2:00 PM–12:30 AM). The role emphasizes professional communication with healthcare staff, accurate documentation, and safe operation of a non-CDL company vehicle.

You will use handheld scanners and route software to maintain precise delivery records, while adhering to DOT, HIPAA, and safety standards.

Qualifications

• Must have valid driver's license with at least 3 years driving experience and clean Motor Vehicle Record, no recent violations.
• Excellent customer service and communication skills.
• Ability to work independently and solve problems on the road.
• Comfortable using handheld scanners and route software on mobile devices.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.

Skills

Customer service

Attention to detail

Independent work

Problem solving on the road

Mobile devices usage

Lifting up to 30 lbs

Experience in medical/logistics

Tools

Handheld scanners

Route software

Mobile apps

Job description

Medical Courier - Dearborn, MI, Sunday and Saturday 2:00 PM to 12:30 AM

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life‑saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you're reliable, customer‑focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people's lives - every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long‑term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work‑life balance
• Mission‑driven work - your role directly supports patient care and medical diagnostics

employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

What you'll do:

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company‑provided vehicle (non‑CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36‑month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem‑solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increase
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full‑time and part‑time roles available across the U.S.

Ready to drive your career forward?

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.