Medical Coordinator, Central Intake Case Manager

Randstad USA; Atlanta (GA); Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Free Parking

Business Casual Dress Code

Zusammenfassung

A premier healthcare organization in Atlanta seeks a highly organized Coordinator, Central Intake Case Manager to manage case referrals and ensure high standards of patient care. This full-time contract role lasts 3 months, with potential extensions and opportunities for permanent positions. Candidates should possess a high school diploma, strong communication skills, and experience in a healthcare setting, ideally with knowledge of EPIC. The work environment is 100% onsite with no required travel.

Qualifikationen

• Functional knowledge of computers and basic software applications.
• Minimum of six years of experience in a healthcare setting is highly preferred.
• Completion of courses in ICD-9/ICD-10, CPT coding, and Medical Terminology.

Aufgaben

• Process and assign complex case management referrals.
• Ensure timely distribution of cases to the Case Management Team.
• Utilize analytical skills to verify information and maintain accurate electronic health records.

Kenntnisse

Strong written and verbal communication

Analytical problem-solving

Ability to build effective working relationships

Ausbildung

High School Diploma or GED

Tools

EPIC

Microsoft Teams

Word

Excel

PowerPoint

Jobbeschreibung

We are seeking a highly organized and detail-oriented Coordinator, Central Intake Case Manager to join our healthcare operations team in Atlanta. This role is pivotal in ensuring that complex case management referrals are processed accurately and routed to the appropriate clinical teams.

This is an excellent entry point for a professional looking to establish a long-term career within a premier healthcare organization. While initially a 3-month contract, there is a strong possibility for extensions, and contract workers are encouraged to apply for permanent (FTE) positions as they become available.

Status: Full-Time Contract (3 Months with potential for extension/FTE conversion)

Schedule: Mon-Fri, 8:30 AM – 5:00 PM

Work Environment: 100% Onsite (Non-Patient Access Building)

Key Responsibilities

• Referral Management: Process and assign complex case management referrals within the HealthConnect/EPIC system.
• Workflow Coordination: Ensure timely distribution of cases to the Case Management Team to maintain high standards of patient care coordination.
• Data Integrity: Utilize analytical skills to verify information and maintain accurate electronic health records.

Required Qualifications

• Education: High School Diploma or GED required.
• Technical Skills: Functional knowledge of computers and basic software applications.
• Soft Skills: Strong written and verbal communication, analytical problem-solving, and the ability to build effective working relationships with multidisciplinary teams.

Preferred Qualifications

• Experience: Minimum of six (6) years of experience in a healthcare setting is highly preferred.
• Systems: Proficiency in EPIC, Microsoft Teams, Word, Excel, and PowerPoint.
• Certifications: Completion of courses in ICD-9/ICD-10, CPT coding, and Medical Terminology.
• Assessment: Demonstrated customer service aptitude (Customer Service Assessment).
• Onsite Perks: Located in the Piedmont Center with Free Parking available across multiple lots.
• Dress Code: Business Casual.
• Travel: This position requires 0% travel.
• Patient Interaction: This role is located in a professional administrative office; you will spend less than 50% of your time in a patient access building.

Interview Process

Qualified candidates will undergo a virtual screening interview with the Department Manager, Yolanda Coleman.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.