Medical Concierge-Forest Hills

Juniper Communities; Pittsburgh (Allegheny County); On-site; USD 30,000 - 36,000; Full time

Job summary

A leading community healthcare provider seeks a Medical Concierge to enhance resident care at its facility. The role involves coordinating appointments, assisting with health management, and ensuring thorough documentation and communication among healthcare teams. Candidates should have a high school diploma and relevant medical qualifications.

Qualifications

• Requires a high school diploma and Medical Assistant Certificate or LPN licensure.
• Previous knowledge in the healthcare field is essential.

Responsibilities

• Coordinates primary care clinic schedules and documentation.
• Works with residents to establish health goals and manages follow-ups.
• Maintains electronic files and schedules appointments as needed.

Skills

Customer service

Healthcare knowledge

Medical terminology

Patient coaching

Education

High school diploma

Medical Assistant Certificate or LPN licensure

Job description

Join to apply for the Medical Concierge-Forest Hills role at Juniper Communities

3 days ago Be among the first 25 applicants

Join to apply for the Medical Concierge-Forest Hills role at Juniper Communities

Juniper Communities is an EEO employer - M/F/Vets/Disabled

Looking for a highly motivated customer service specialist with previous medical knowledge!!

Full Time Position –Monday through Friday, day shift

LPN or Medical Assistants highly encouraged to apply

Know you belong.

Being diverse and inclusive isn’t new to us. These values have been at the heart of our culture for 35 years. We are better because our Associates have unique backgrounds and experiences. We hire the best, empower them to grow, and celebrate all.

Why Juniper?

Whether you’re a seasoned leader who is excited to share your expertise or are looking to grow into your first leadership position, Juniper is a wonderful place to connect your passion with purpose.

If you’re excited about challenging the status quo of the senior living industry and contributing to an organization that is built on a culture of innovation, Juniper offers rich opportunity for a fulfilling career.

Our team approach, mentorships, and hands-on support from home office leadership provide a foundation for you to succeed and grow in meaningful ways.

Role: Crucial component to the Juniper Village Wellness Staff. The Medical Concierge helps streamline the process and communication flow for primary care providers, ancillary services, therapies, community team, resident and family.

Responsibilities

Primary Care Clinic Day Coordination:

• Reviews resident schedule and develops list of residents to be seen each day maintaining an efficient work flow of clinic; takes vitals including weight, blood pressure, pulse, temperature, and documents; provides new paperwork/orders to practitioner and assists as needed.
  
  

Health Quarterbacking/Coaching

• Works 1:1 with residents and/or families to establish self-management goals; schedules appointments and conducts follow-up visits as needed; reminds residents of appointments prior to appointments and coordinates transportation; works with Wellness Team to communicate any resident follow-up needs.
  
  

Administration

• Sets up new residents and maintains existing residents’ electronic files – ensuring all related/required reports, releases, and labs are filed prior to appointments; audits charts monthly to ensure accuracy; reviews and updates insurance information as needed; reviews insurance payment options with residents, families, and providers
• Schedules outside appointments as needed, maintains exam room supplies in clinic; triage and processes messages from residents and front office staff for physicians; works as QMAP as needed.
  
  

Requirements

• High school diploma
• Medical Assistant Certificate or LPN licensure (required)
• Knowledge of healthcare field, medical terminology, physiology and psychology of older adults
  
  

Equal Opportunity Employer

#LY71

Please visit our careers page to see more job opportunities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Juniper Communities by 2x

Get notified about new Concierge jobs in Pittsburgh, PA.

Moon, PA $30,000.00-$36,000.00 1 month ago

PT Front Desk Agent at the Renaissance Pittsburgh Hotel

Full-Time Patient & Family Concierge, Senior

Part-Time Patient & Family Concierge, Senior

Patient & Family Concierge - Senior, PACU

Front Desk Agent - EVEN Hotel Pittsburgh Downtown

Full-Time Patient & Family Concierge, Senior

Holiday Inn Express & Suites Pittsburgh Airport - Front Desk Agent

Part-Time Patient & Family Concierge, Senior

Holiday Inn Express & Suites Pittsburgh West - Green Tree - Front Desk Agent

Customer Experience Concierge - US Based Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.