Collector

Talentify; Victorville (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Prime Healthcare is seeking a Biller / Collector to follow up on accounts and ensure timely payments from insurance, patients, or other payers. You will communicate with patients, insurers, and staff by phone and in person, maintaining productivity and resolving billing issues.

You will gather updated demographic data for insurance requirements and input follow-up notes into the system. The role requires previous collection experience and a high school diploma or GED.

Qualifications

• Prior professional collection experience.
• High School Diploma or GED preferred.

Responsibilities

• Follow up on accounts to collect delayed payments from insurers, patients or other payers.
• Communicate clearly by phone and in person with patients, insurers and staff.
• Maintain productivity standards and report billing issues as needed.
• Obtain updated demographic and billing information for insurance compliance.
• Forward updated information to staff for system updates and changes.
• Use computer systems to input follow up notes and retrieve collection and patient information.

Skills

Collection experience

Education

High School Diploma or GED

Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The Biller / Collector is responsible for the follow-up performed on accounts to ensure payment with delay is received from insurance, patients or other payer. Communicates clearly and efficiently by phone and in person with the patient, insurance and staff members. Maintains productivity standards and reports billing issues appropriately. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Forwards updated information to responsible staff members for computer changes. Operates computer to input follow up notes and retrieve collection and patient information.

Qualifications

1. Previous professional collection experience preferred.
2. High School Diploma or GED preferred.

Pay Transparency

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.46 to $28.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf