Medical Collections Specialist

Methodist Rehabilitation; Jackson (MS); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical and dental coverage beginning

403(b) retirement plan

Life insurance

Paid time off

Job summary

Methodist Rehabilitation in Jackson, MS is seeking a detail-oriented Medical Collections Specialist to manage accounts receivable, follow up on insurance claims, and secure timely reimbursement for hospital and physician services. You will submit claims, monitor outstanding balances, and work with payors to resolve denials.

The role requires strong communication, problem-solving, and organizational skills. You’ll collaborate with billing teams, assist patients with inquiries, and contribute to

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred in revenue management, accounting, or related field.
• 1–2 years of healthcare collections experience.
• Intermediate MS Office (Word & Excel) skills.
• Strong written and verbal communication skills.
• Excellent negotiation, problem-solving, and organizational skills.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Submit claims to insurance companies and monitor accounts receivable.
• Contact insurers to investigate unpaid claims and secure payment.
• Document collection activities and account resolutions.
• Review reports to identify accounts needing follow-up.
• Collaborate with other departments to resolve billing issues.
• Prepare written appeals and supporting documentation for denied claims.
• Assist patients with inquiries and provide professional service.
• Perform other duties as assigned by the Business Office Director.

Skills

Healthcare collections

Communication skills

MS Office (Word & Excel)

Negotiation

Organization

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree in revenue management / accounting or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Collector – Business OfficeMethodist Rehabilitation | Jackson, MSJoin Our Team!Methodist Rehabilitation is seeking a detail-oriented and motivated Medical Collections Specialist to join our team. This position plays an important role in managing accounts receivable, following up on insurance claims, and helping ensure timely and accurate reimbursement for hospital and/or physician services.If you have experience in healthcare collections, strong communication skills, and enjoy problem-solving in a team-oriented environment, we encourage you to apply!What You’ll DoSubmit claims to insurance companies and monitor outstanding accounts receivable.Contact insurance companies to investigate unpaid claims, resolve discrepancies, and secure payment.Document collection activities, follow-up efforts, and account resolutions thoroughly and accurately.Review reports to identify accounts requiring follow-up and prioritize work to maximize productivity.Collaborate with other departments to research and resolve billing and insurance claim issues.Prepare written appeals and supporting documentation for denied or unpaid claims.Assist patients with account inquiries and provide professional, helpful service.Perform other duties as assigned by the Business Office Director.ScheduleFull-TimeMonday - FridayWhat We’re Looking ForHigh school diploma or equivalent required.Bachelor’s degree in revenue management, accounting, or a related field preferred.One to two years of previous healthcare collections experience.Intermediate Microsoft Office skills required, particularly Microsoft Word and Excel.Strong written and verbal communication skills.Excellent negotiation, problem-solving, and organizational skills.Ability to manage multiple priorities, work independently, and collaborate effectively with other departments.We OfferCompetitive payComprehensive, flexible benefits package for full-time employeesMedical and dental coverage beginning the first of the month following 30 days of employment403(b) retirement planLife insuranceMake a Difference at Methodist RehabilitationJoin a team committed to supporting the mission of Methodist Rehabilitation while helping maintain the financial processes that support quality patient care.Apply today and become part of the Methodist Rehabilitation team!