Medical Collections Representative (Onsite)

GetixHealth, LLC; Houston (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Life & Disability Insurance

401(k) Plan

Paid Time Off (PTO)

Flexible Benefits

Job summary

ARStrat/GetixHealth is seeking a Medical Billing and Collections Representative to manage delinquent patient accounts and assist with payment arrangements in a fast-paced environment.

You will collaborate with insurance companies, perform skip tracing as needed, and maintain professional patient interactions while meeting targets.

Qualifications

• High school diploma or GED required.
• 1–2 years in call center or healthcare collections.
• Knowledge of insurance verification and follow-up to secure claims.
• Experience with medical billing software is a plus.

Responsibilities

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re-bill insurance companies as needed.
• Collaborate with billing teams and insurance companies.

Skills

Call center experience

Medical collections

Communication skills

Organizational skills

Independence

Education

High school diploma / GED

Tools

Medical billing software

Job description

Medical Collections Representative (Onsite)

Job Category: Administrative/Support

Requisition Number: MEDIC001943

• Posted : October 1, 2026
• Full-Time

Locations

Showing 1 location

Houston, TX 774783493, USA

Description

Join Our Team as a Medical Billing and Collections Rep!

Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started!

Position Summary:

As a Medical Billing and Collections Representative , you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.

Compensation:

• Hourly Rate: $16.00 per hour + Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours:

• Shift Options: 8:00AM - 5:00PM or 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

Position Requirements:

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re-bill insurance companies as needed.
• Collaborate with billing teams and insurance companies.

Qualifications:

• Education: High school diploma / GED
• Experience: 1- 2 years’ experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid.

Requirements:

• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Experience with medical billing software is a plus.
• Previous collections or customer service experience preferred.
• Ability to handle over 100 calls per day.

Benefits & Incentives:

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
• Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

Work Environment: Moderately fast-paced with general supervision. Some creativity and latitude are expected in the role.

About ARStrat/GetixHealth: Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions.

ARStrat is an equal employment opportunity employer and participates in E-Verify.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.