Revenue Cycle Manager Collections

Signaturecare Emergency Center Master; Houston (TX); On-site; USD 85,000 - 88,000; Full time

Benefits offered by this job

Health benefits

Medical/dental/vision plans

Preventive coverage

HSA and FSA plans

Life insurance + long-term disability

401(k) with match

Full vesting after 3 years

Employee discounts

Paid time off

Paid holidays

Job summary

Signaturecare Emergency Center Master in Houston, TX is hiring a Revenue Cycle Manager – Collections. This leadership role oversees the billing and collections team, ensuring accuracy in reimbursements and timely AR management.

Strong knowledge of hospital billing, denial management, and payer negotiations is required. The position demands executive communication, integrity, and a hands-on approach to training and performance management within a fast-paced clinical environment.

Qualifications

• 8+ years in Billing Management, Revenue Cycle, or Finance, including hospital billing.
• Experience with insurance reimbursement for in-network and out-of-network claims.
• Knowledge of NSA/IDR/TDI, third-party negotiations.
• Understanding of ICD-10, CPT, DRG, and revenue codes.
• HIPAA compliance and confidentiality in billing operations.

Responsibilities

• Coordinate efforts of your assigned Collections team to achieve department goals.
• Hold team members accountable to targets and thresholds.
• Direct work efforts of all team members in collections and back-office tasks.
• Provide training and onboarding for new and existing collection staff.
• Monitor payer trends, denials, and collection rates to improve A/R health.
• Develop reports to identify barriers and improve timely processing of claims.
• Collaborate with Coding, Payment Posting, and Patient Collections to resolve issues.
• Ensure compliance with HIPAA and company policies.

Skills

Billing leadership

Revenue cycle experience

Hospital billing

Negotiations with third-party

HIPAA compliance

Education

Associate's or Bachelor's degree preferred

Job description

Job Details

Job Location: Houston, TX 77077

Position Type: Full Time

Salary Range: $85,000.00 - $88,000.00 Salary

Job Shift: Day

The Revenue Cycle Manager –Collections is expected to provide executional leadership while supporting the billing and collections team. This key position manages reimbursement transactions and assists in providing day-to-day oversight, training, and performance management of all billing and collections functions. The Revenue Cycle Manager is expected to exemplify outstanding communication, integrity, responsiveness, and a customer service approach.

Qualifications

• Associate's or Bachelor’s degree preferred.
• Minimum of 8+ years of experience in Billing Management, Revenue Cycle, and/or Finance, including hospital billing.
• Knowledge of the insurance reimbursement process for both in-network and out-of-network claims.
• NSA/IDR/TDI, third-party negotiations experience
• Understanding of medical ICD-10 codes, CPT, DRG codes, and Revenue codes.
• Knowledge and understanding of Insurance Explanation of Benefits.
• Able to work with minimal direction and oversight.
• Self-starter who can work well independently or as part of the team.
• Ability to effectively prioritize and manage multiple daily/weekly/monthly tasks.
• Have the capacity to relate to people in a manner to win confidence and establish rapport.

JOB RESPONSIBILITIES/DUTIES

• Coordinate efforts of your assigned Collections team, independently and as a team with other Managers and leadership to achieve collection and other goals set for the department.
• Be personally responsible for the success and/or failures of your team but also empower the Medical Collections team to take the same responsibility.
• Monitor Collections follow-up activity and hold team members accountable to establish targets and thresholds.
• Direct work efforts of all team members.
• Provide assistance in the transition and management of all tasks allocated to the back office and resolve any issues affecting Collections.
• General Collections management and upstream reporting on the health of A/R.
• Meet defined goals for production, quality, and overall performance.
• Develop reporting to proactively monitor A/R to identify and resolve issues affecting collections. Track, identify, and resolve barriers to ensure timely and accurate processing of all facility and physician claims.
• Coordinate with Coding, Payment Posting, and Patient Collections as necessary to ensure any barriers are resolved or assistance provided as necessary.
• Monitor, understand, and communicate to the Director of Operations trends by payer, facility, and year, including but not limited to:
  • Production
  • Denials
  • No activity
  • Collection Rate
  • Overturned claims
• Analyze trends impacting collections and take appropriate action to realign the team and revise policies.
• Audit each team member to ensure that all proper workflows and follow‑up are being adhered to and update as necessary. Any areas of improvement will be identified immediately and addressed with the team member.
• Review and update medical record documentation as necessary to aid in collections workflow. Provide detailed reports to senior leadership to outline and address any areas of improvement needed to aid in timely collection of A/R.
• Supervise Collections personnel, which includes work allocation, training, and problem resolution.
• Provide, oversee, and/or coordinate the provision of training for new and existing collection team members.
• Keeps updated on all collection and insurance benefit changes for insurance carriers.
• Maintains strict confidentiality; adheres to all HIPAA guidelines/regulations.
• Meets the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance.
• Perform other miscellaneous job‑related duties as assigned.

Full-Time Benefit Perks

• Health benefits start on the first of the month after hire
• Medical, dental, and vision plans with sliding-scale premiums
• 100% coverage for preventive health services
• HSA and FSA options available
• Company-paid life insurance and long-term disability
• 401(k) with contributions starting after 30 days
• 100% match on the first 4%
• Full vesting after 3 years
• Access to exclusive employee discounts on travel, fitness, shopping, and more
• Paid Time Off
• Paid Holiday

Join us and make a significant impact on our company’s success in reaching our target audience and driving business growth.