Medical Coding and Optimization Manager

United Derm Partners; Brentwood (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

United Derm Partners is seeking a Medical Coding and Optimization Manager in Brentwood, TN. This role provides analytical and operational support across practice integrations and revenue cycle performance, coordinating EMA, AdvancedMD, Flexscan, Phreesia, and related systems.

You will train staff, onboard providers, analyze workflows, and deliver on-ground support while collaborating with IT and operations to improve efficiency. Travel may be required.

Qualifications

• Bachelor's degree preferred; management or supervisory experience preferred.
• Coding certification required.
• Five years of experience in a medical office setting; dermatology preferred.
• Experience collaborating with providers and resolving system issues.

Responsibilities

• Analyze current systems and processes; work with stakeholders to implement enhancements.
• Ensure documentation and coding accuracy; promote EMA coding protocols.
• Develop and deliver training programs for field employees.
• On-board providers with necessary access and EMR knowledge.
• Identify workflow inefficiencies and implement improvements.
• Provide hands-on IT and system support at field locations.
• Create and maintain user manuals and standard operating procedures.
• Collaborate with IT and operations to align system changes with goals.
• Gather user feedback on system performance and training effectiveness.
• Travel to field locations up to 80% (100% when necessary).
• Lead EMA and AdvancedMD related tasks and reporting.

Skills

System optimization

Coding improvement

Training & support

On-boarding providers

Workflow analysis

On-the-ground training

Documentation

Collaboration

Reporting

Project management

Excel/analytics

EMR systems knowledge

Education

Bachelor's degree

Coding certification

Dermatology office experience

Tools

EMA

AdvancedMD

Flexscan

Phreesia

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Coding and Optimization Manager

Full Time Management Brentwood, TN, US

7 days ago Requisition ID: 2480

Position Summary:This position provides analytical and operational support as it relates to all phases of practice integrations as well as Revenue Cycle performance and reporting. Areas of accountability include adaptation and implementation of EMA, AdvancedMD, Flexscan, Phreesia, and other systems utilized including configuration and training with respect to both systems. This position will work in conjunction with the operations team to ensure effective operations of all practices.

EssentialDutiesandResponsibilities:

• System Optimization:Assist in analyzing current systems and processes, identifying areas for improvement, and working with key stakeholders to implement system enhancements.
• Coding Improvement & Optimization:Work closely with providers to ensure appropriate documentation and coding and effective utilization of EMA coding protocols.
• Training & Support:Develop,deliver,andmaintaintrainingprogramsforemployeesinthefield.Ensurethat training materials are clear, relevant, and easy to understand.
• On-boarding Providers:EnsureallProvidersaresuccessfullyon-boardedwiththenecessaryaccessandhave a foundational understanding of our EMR system.
• Workflow Analysis:Workcloselywithteamstoidentifyinefficienciesincurrentworkflows,propose solutions, and help implement improvements.
• On-the-Ground Support:Travel to field locations as needed to provide hands-on training and support, ensuring that employees are well-equipped to utilize the system effectively. This includes working side by side with providers on the clinical side as it relates to appropriate documentation and coding.
• Documentation:Createandmaintainusermanuals,standardoperatingprocedures,andotherrelevant documentation to ensure a smooth training and support process.
• Collaboration:PartnerwithITandoperationsteamstoensuresystemchangesalignwithorganizational goals and improve efficiency.
• Feedback Loop:Gatherfeedbackfromusersonsystemperformance,issues,andtrainingeffectiveness,and work to make adjustments as necessary.
• Continuous Improvement:Staycurrentwithnewtechnologyandsystemadvancementstocontinuously improve processes and systems.
• Systems Configuration –Creatingandupdatingfilestoconfigurationforallsystemsutilizedandmaintaining change logs for each as appropriate.
• IT Support Tracking –Workswithvendorstoresolvesystemissuesbyopeningticketsorenhancement requests and tracking them through completion.
• Reporting –Abilitytonavigateandcreatereportswithineachsystemtobeutilizedbyvariousoperations team members as needed or requested.

Page Break

• MemberoftheprojectmanagementteamduringtheimplementationprocessforEMA,AdvancedMD, Flexscan, Phreesia, and other systems utilized.
• Is a subjectmatterexpert in the area of clinical operations, documentation, and coding.
• Supportchangeandthedevelopment,interpretation,implementationandevaluationofprocess improvement and quality management activities.
• Identify/recommendoperationalimprovementsasnecessary
• Assistinon-sitevisitstotrain,educate,andassessallpracticestaffasneeded. Primary responsibility for provider training.
• SuperUserforEMAandAdvancedMDtoincludesupportofthefollowingtasks:
  • PeriodicallymakingsureallAMDproductchargecodesareinFSMDandviceversa
  • Validatingthatadminaccessisappropriatelylimited
  • SettingthecorrecttimezoneandemailaddressforallEMAusers
  • ImplementingtheKioskfunctionalityacrossallpractices
  • Implementingpatientportalfullfunctionalityacrossallpractices
  • Trainingfornewstaff
  • Retrainingforexistingstaff
  • Documentingandtrackingsupportissuesandenhancementrequests
  • • Requestingnewprovider/staffaddstosystems
  • Responsibleforrunningandanalyzinganalyticalreportstosupporttheoperationsteam.
• Developinganddeliveringtrainingprogramsinbothin-personandvirtualformats.Mustbeableto provide clear and concise training both in person and remotely.
• Trackinglicensenumbersforeachpracticeandensuringtheyareestablishedandtermedtimelyas appropriate. This must remain accurate for invoice reconciliation purposes.
• Other duties as assigned.

Educationand/orExperienceRequirements

• Bacheloregreepreferred.Managementorsupervisoryexperiencepreferred.
• Coding certification required.
• Fiveyearsxperienceinamedicalofficesetting;preferablydermatology.
• Experience being “at the elbow” with providers and working through system issues and optimization.

Knowledge, Skills and Abilities Requirements

• Minimumofthree(3)yearsxperienceinphysicianoperationspreferred.
• Experiencecollaboratingwithalllevelsofleadershipwithinanorganization
• Provenverbal,quantitative,financial,andinterpersonalskills
• Demonstrableandeffectivecommunicatoratalllevels
• In-depthandup-to-dateknowledgeofmedicalpracticerevenuecycleoperations.
• Abilitytotravelupto80%,andcouldbe100%whennecessary.
• Excellenthumanrelationsandcommunicationskills.
• Mustpossessdependabilityandcommitmenttothecompanymissionandvision.
• High adaptability to different environments and workflows.

Page Break

• StrongprojectmanagementandExcelskills.
• Excellent time management and organizational abilities.