Medical/Clinical Assistant

Bright Futures Psychiatry; Colorado Springs (CO); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with 5% employer match

Paid Time Off

Paid Holidays

Paid Sick Leave

Student Loan Reimbursement Program

Continuing Education Fund

Bonus Program

Job summary

Bright Futures Psychiatry in Colorado Springs is seeking a diligent Medical Assistant to support clinical and administrative workflows in our outpatient setting.

You will welcome clients, document in the EHR, schedule appointments, assist with labs and tests, maintain records, and ensure confidentiality and safety standards. This role requires flexibility to float between Colorado Springs locations and a positive, team-oriented attitude.

Qualifications

• High school diploma or equivalent and direct work experience.
• Ability to float to other Colorado Springs locations as needed.
• Basic Life Support certification or ability to obtain within 30 days of hire.

Responsibilities

• Welcome, prepare clients for appointments and document in the EHR.
• Schedule appointments and manage client flow in the office.
• Maintain confidentiality and uphold OSHA standards and privacy rules.
• Assist with medications reviews, prior authorizations, and referrals.
• Monitor supplies and maintain accurate records in the department.

Skills

Direct work experience

Float to other locations

Adaptability

Judgment and decision-making

Confidentiality

Excellent communication

Education

High school diploma or equivalent

Tools

EHR system

Office software

Job description

What You'll Do:

Clinical Responsibilities

• Welcome, receive, and prepare clients for appointments and procedures.
• Conduct client interviews, measure and record vital signs, and document client information into the electronic health record (EHR).
• Collect and prepare laboratory specimens in accordance with established protocols.
• Assist with medication reviews, prior authorization and referral processes and ensure the timely flow of client care.
• Maintains workstations, client rooms, and examination areas in a manner consistent with OSHA standards and Universal Precautions procedures.
• Ensure compliance with clinical documentation standards, maintaining timely and accurate records in the EHR.
• Participates in continuing education to continually improve skills and abilities and stays abreast of current technologies and practices.
• Maintain all applicable certifications (ex. BLS).
• Apply safety principles as per organizational policies and procedures.
• Ensures compliance with legal issues- including but not limited to client confidentiality and risk management according to federal, state, and local regulations.
• Adjusts to fluctuating peaks in client flow, acuity, and other operation demands while maintaining quality high-quality care delivery.

Administrative Responsibilities

• Demonstrate excellent communication skills with all team members and assist as needed to ensure a smooth operation.
• Receive and screen phone calls, answer client inquiries, and route messages appropriately.
• Schedule client appointments and manage the client flow within the office.
• Maintain accurate office and department records.
• Utilize EHR, phone systems, and other necessary technology tools to enhance clinic operations.
• Monitor and manage medical supplies inventory, ordering replacements when necessary.

Other Duties

• Maintain confidentiality and professionalism at all times.
• Be punctual and reliable, showing commitment to working as part of a team.
• Assist team members and the office as needed, offering flexibility in support of colleagues.
• Must possess good judgment, attention to detail, and ability to make sound decisions.
• Strong organizational skills and flexibility to handle shifting priorities.
• Excellent interpersonal and communication skills, with the ability to maintain confidentiality.
• Perform other duties as assigned.

Physical Demands and Work Environment

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit or utilize a combination of sit/stand workstations.
• Frequent use of hand and finger dexterity.
• Occasionally required to balance, bend, stoop, kneel, or crawl.
• Continuous verbal communication and auditory tasks.
• Occasional exposure to bloodborne and airborne pathogens or infectious materials.
• Moderate noise levels in the work environment.
• Must occasionally lift and/or move up to 20 pounds.
• Equipment used: Computers, copiers, and other standard office devices.

What We're Looking For:

Required

• High school diploma or equivalent
• Direct work experience
• Ability to float to other Colorado Springs locations as needed
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions.
• Maintain confidentiality at all times.
• Basic Life Support (current AHA Provider Certification) or ability to obtain within 30 days of hire

Preferred

• Experience in an Outpatient Mental Health Office
• Undergraduate in Psychology or Social Sciences
• Formal Medical Assistant Training
• Experience Working Within an EHR

Compensation & Benefits:

• Pay Rate: $18.00-$25.80 per hour (based on experience)
• Medical, Dental, & Vision Insurance (company covers a very generous portion)
• 401(k) with 5% employer match
• Paid Time Off
• Paid Holidays
• Paid Sick Leave
• Student Loan Reimbursement Program
• Continuing Education Fund
• Bonus Program