Medical Clerk I

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

On-Site Training

Tuition Discounts

Employee Assistance Program

Job summary

Alaska Native Tribal Health Consortium (ANTHC) is seeking an entry-level clerical support role for its clinics in Alaska. The position focuses on reception, scheduling, records maintenance, and coordinating with various hospital departments to ensure smooth patient flow.

Under supervision, you will greet patients, collect demographic data, assist with insurance verification, and perform routine clerical tasks.

Qualifications

• High school diploma or GED required.
• Knowledge of customer service concepts and practice.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in operating a personal computer and office equipment.

Responsibilities

• Scheduling, reception, records maintenance, and coordination with other hospital clinics.
• Register patients and collect demographic and insurance data during appointments.
• Greet and assist patients; answer calls; schedule and confirm appointments.
• Coordinate patient visits, travel, housing, transfers, and admissions paperwork.
• Maintain patient charts and enter orders/data for billing.
• Order charts, labs, and medical supplies; assist nurses with care.
• Perform clerical duties: mail, faxing, copying, scanning; prepare reports.
• Maintain payroll and timekeeping for the department.

Skills

Customer service

Multi-line telephone systems

Privacy laws knowledge

Basic medical terminology

Education

High school diploma or GED

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under close supervision, provides entry-level clerical support for assigned clinics.

Under close supervision, provides entry-level clerical support for assigned clinics.

Responsibilities

Trains to provide entry-level support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance. Obtains essential demographic and insurance data for all patients while registering and scheduling appointments, following approved registration processes.

Greets and assists patients and clients. Answers, screens and directs incoming calls. Schedules and confirms appointments. Coordinates patient visits with other hospital clinics and departments. Arranges travel and housing for patients and families. Coordinates patient transfers and room assignments. Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.

Trains to maintain forms and basic information on patient charts and electronic databases. Collects needed information to create a chart for new patients. Scans and enters doctors’ orders. Enters patient care data for billing to outside providers. Orders charts, labs, and medical supplies and materials. Assists nurses with basic patient care.

Trains to perform clerical duties, including mail delivery, faxing, copying and scanning. Produces and distributes department mailings. Assembles reports and informational or paperwork packets. Orders and restocks office and medical supplies. Trains to train medical support staff. Maintains payroll and timekeeping for assigned department.

Performs other duties as assigned.

Trains to provide entry-level support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance. Obtains essential demographic and insurance data for all patients while registering and scheduling appointments, following approved registration processes.

G reets and assists patients and clients. Answers, screens and directs incoming calls. Schedules and confirms appointments. Coordinates patient visits with other hospital clinics and departments. Arranges travel and housing for patients and families. Coordinates patient transfers and room assignments. Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.

T rains to maintain forms and basic information on patient charts and electronic databases. Collects needed information to create a chart for new patients. Scans and enters doctors’ orders. Enters patient care data for billing to outside providers. Orders charts, labs, and medical supplies and materials. Assists nurses with basic patient care.

T rains to perform clerical duties, including mail delivery, faxing, copying and scanning. Produces and distributes department mailings. Assembles reports and informational or paperwork packets. Orders and restocks office and medical supplies. Trains to train medical support staff. Maintains payroll and timekeeping for assigned department.

P erforms other duties as assigned.

Other Information

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent.

Minimum Experience Qualification

Non-supervisory – None.

Additional Requirements

All employees registering patients attend signature registration and insurance verification training and are required to pass the registration and hands on practical test upon completion.

KNOWLEDGE And SKILLS

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent.

mInimum Experience Qualification

Non-supervisory – None.

a Dditional Requirements

A ll employees registering patients attend signature registration and insurance verification training and are required to pass the registration and hands on practical test upon completion.