Medical Clerk

Decypher; Brandon (FL); On-site; USD 2,755,000 - 3,168,000; Full time

Job summary

Decypher is seeking a Medical Clerk to provide administrative and scheduling support in a military healthcare setting. You will coordinate medical appointments, maintain patient records, and assist with provider schedules while upholding HIPAA and access to care standards.

You will support Primary Care Managers by managing patient panels, recalls, and clinic readiness, and perform data entry and office automation tasks using government systems.

Qualifications

• Education: High School diploma.
• Certifications: Basic Life Support (BLS).
• Experience: 1 year in medical office or 2 years in administrative capacity with MS Office.
• US Citizenship is required.

Responsibilities

• Coordinate and schedule primary, specialty, and subspecialty medical appointments in MHS GENESIS, including eligibility verification, referrals, rescheduling, and cancellations.
• Maintain accurate patient records, provider schedules, appointment templates, and medical documentation while ensuring HIPAA compliance.
• Support PCMs by managing patient panels, provider templates, appointment access standards, recalls, and clinic readiness priorities.
• Perform medical administrative tasks: data entry, records management, correspondence, and office automation using government systems.
• Provide professional customer service by handling phone lines, communicating with patients and staff, coordinating follow-up care, and resolving inquiries.
• More details will be provided during interview process.

Skills

Scheduling

Customer service

HIPAA compliance

Data entry

Education

High School diploma

Basic Life Support (BLS)

Tools

Microsoft Word

Excel

PowerPoint

Job description

Join Decypher and make a direct impact on the health and readiness of Americas service members veterans and their families Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued and their work makes a meaningful impact Decypher partners with the Defense Health Agency to deliver professional services technology and management solutions Our mission is to provide and support quality care for our veterans servicemembers and their families across the United States

Job Summary

Medical Clerk will provides comprehensive administrative and patient scheduling support in a military healthcare setting by coordinating medical appointments maintaining accurate patient records and provider schedules ensuring compliance with HIPAA and access to care standards supporting primary and specialty care operations and delivering professional customer service while performing a wide range of clerical and office management duties

Required Qualifications

• Education High School diploma
• Certifications Basic Life Support BLS
• Experience At least one year working in a medical office environment inpatient or outpatient or at least 2 years of working in an administrative capacity that include skills of various computer software programs to include Microsoft word excel and PowerPoint
• US Citizenship is required

Key Responsibilities

• Coordinate and schedule primary specialty and subspecialty medical appointments in MHS GENESIS including patient eligibility verification referrals rescheduling and cancellations
• Maintain accurate patient records provider schedules appointment templates and medical documentation while ensuring compliance with HIPAA TRICARE and military healthcare regulations
• Support Primary Care Managers PCMs by managing patient panels provider templates appointment access standards recalls and clinic readiness priorities to optimize patient care and provider utilization
• Perform medical administrative support including data entry records management correspondence report preparation and office automation using government computer systems
• Provide professional customer service by answering office phone lines communicating with patients and healthcare staff coordinating follow up care and resolving scheduling and administrative inquiries
• More details will be provided during interview process

Work Environment & Schedule

Onsite 0730 1630 CET Monday to Friday

Physical requirements

This position requires prolonged sitting frequent computer use and repetitive hand movements for typing data entry and operating standard office equipment The role also requires clear verbal communication occasional standing and walking and the ability to lift and carry light office materials up to 1020 pounds

Compensation & Benefits

• 2000 2300 per hour
• Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce MFDV