Medical Central Scheduling Specialist - Remote

QualDerm Partners; Lombard (IL); Remote; USD 23,419 - 26,863; Full time

Benefits offered by this job

Retirement Plans

Medical, Dental and Vision Coverage

Paid Time Off

Paid holidays

Competitive Salary

Job summary

A dermatology services provider is looking for a Remote Central Scheduling Specialist. The role requires managing incoming and outgoing calls in a high call volume environment, where time management and communication skills are crucial. Candidates should have a High School Diploma and customer service experience, preferably in healthcare. This position offers competitive pay and various employee benefits, including medical and retirement plans.

Qualifications

• Minimum of 1 year customer service experience in a healthcare setting preferred.
• Understanding of HIPAA regulations is a plus.

Responsibilities

• Support a fast-paced group of dermatology practices.
• Manage inbound and outbound calls effectively.

Skills

Strong communication skills

Time management

Interpersonal skills

Ability to manage multiple tasks efficiently

Education

High School Diploma

Associate's Degree preferred

Tools

Scheduling software

Microsoft Office

Job description

Remote Position

Candidates must reside within a reasonable driving distance of Lombard, IL.

Hours Scheduled

Mon-Thurs 9:30am-6pm / Fridays 8am-5pm

At QualDerm Partners, we're all about making skin and aesthetics wellness a priority—and having fun while doing it! When you join our team, you're not just clocking in, you're becoming part of a mission to support patients on their lifelong wellness journeys with top‑notch care in dermatology, skin cancer treatment, cosmetics, and plastic surgery. With a crew of talented professionals and a passion for excellence, we're redefining what exceptional care looks like!

Company Benefits and Perks

• Retirement Plans
• Medical, Dental and Vision Coverage, for full time staff
• Paid Time Off
• Paid holidays
• Competitive Salary

We are currently seeking a highly disciplined, self‑motivated Remote Central Scheduling Specialist to support a fast‑paced group of dermatology practices. This role is ideal for someone who thrives in a high call volume environment, follows strict schedules, and requires minimal supervision to stay productive and focused throughout the day.

This is not a casual remote role — success in this position requires strong time management, reliability, and the ability to stay engaged during continuous inbound and outbound calls.

So if you are looking for a challenge and have a desire to be stretched while providing excellent customer service, we would love to meet you.

Requirements

• High School Diploma required; Associate's Degree preferred
• Minimum of 1 year customer service experience in a healthcare setting preferred
• Strong communication and interpersonal skills
• Ability to manage multiple tasks efficiently in a fast‑paced environment
• Proficiency in scheduling software and Microsoft Office applications
• Understanding of HIPAA regulations is a plus

Benefits

• Competitive Pay
• Medical, dental, and vision
• 401(k) – The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
• Paid Time Off – accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
• Company paid life insurance and additional coverage available
• Short‑term and long‑term disability, accident and critical illness, and identity theft protection plans
• Employee Assistance Program (EAP)
• Employee Discounts
• Employee Referral Bonus Program

QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.