Medical Case Manager I (Housing)

University of Louisville; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

University of Louisville is seeking a Housing Medical Case Manager I to provide housing-focused case management and advocacy for Ryan White-eligible clients within the KIPDA region. The role emphasizes coordinating care to promote treatment adherence and stable housing, in alignment with Ryan White requirements and university policies.

The position involves end-to-end housing navigation, collaboration with health and social service providers, and documentation in EPIC and CareWare.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two or more years of experience in HIV care or Ryan White-funded programs preferred.
• Bilingual proficiency in Spanish, Somali, Nepali, or other commonly spoken client languages preferred.

Responsibilities

• Maintain an active caseload based on state standards with housing-focused, non-medical case management and care coordination.
• Conduct comprehensive eligibility, acuity, housing, and needs assessments (including VI-SPDAT).
• Develop individualized care and housing plans and complete eligibility recertifications every six months.
• Provide end-to-end housing navigation services: identify options, assist with applications, budgeting, landlord engagement, and referrals.
• Coordinate housing transitions and monitor progress to ensure plan implementation.
• Collaborate with internal and external partners to link housing with health, behavioral health, and supportive services.
• Develop community partnerships to expand housing opportunities and connect clients with education, employment and independent living resources.
• Maintain accurate documentation in EPIC, CareWare, and other required systems and reports.
• Monitor referrals and outcomes, address barriers, and provide timely follow-up for service linkage and retention.
• Engage in quality improvement activities and ongoing professional development in HIV care and housing services.
• Perform other duties as assigned.

Skills

Case management

Care coordination

Housing navigation

Client advocacy

Education

Bachelor's degree in Social Work, Sociology, Psychology, Nursing or related field

Tools

EPIC

CareWare

Job description

## Medical Case Manager I (Housing)Apply: Health Sciences Center: Full time: Posted Today: End Date: October 20, 2026 (10 days left to apply): R109153**Department:****Location:**Health Sciences Center**Time Type:**Full time**Worker Type:**Regular**Job Req ID:**R109153**Minimum Requirements:**Bachelor's degree in Social Work, Sociology, Psychology, Nursing or related field or the equivalent combination of education and experience. Grade 4 (Hourly)**Position Description:**The Housing Medical Case Manager I (MCM) will serve as part of UofL Ryan White Kentucky Care Coordinator Program (KCCP) case management team. The Housing MCM will provide housing-focused case management and advocacy services to Ryan White-eligible clients across the KIPDA region. This position supports clients in obtaining and maintaining stable housing while coordinating comprehensive, client-centered care that promotes treatment adherence, self-sufficiency, and improved health outcomes. Services are delivered in compliance with Ryan White Program requirements and University of Louisville policies. **Essential Duties and Responsibilities*** Maintain an active caseload based on state-mandated caseload standards by providing housing-focused, non-medical case management, treatment adherence counseling, and ongoing care coordination.* Conduct comprehensive eligibility, acuity, housing, and needs assessments (including VI-SPDAT), develop individualized care and housing plans, and complete required eligibility recertifications every six months.* Provide end-to-end housing navigation services, including identifying housing options, assisting with applications, budgeting, landlord engagement, moving assistance, emergency housing support, and referrals for long-term housing resources.* Coordinate housing transitions and monitor client progress to ensure successful implementation of individualized housing and service plans.* Collaborate with internal staff, behavioral health providers, community agencies, landlords, and housing partners to ensure coordinated care and successful linkage to housing, mental health, substance use, and other supportive services.* Develop and maintain community partnerships to expand housing opportunities and connect clients with educational, vocational, employment, and independent living resources.* Maintain accurate, timely documentation in EPIC, CareWare, and other required systems, including service encounters, eligibility documentation, housing activities, referrals, and required reports.* Monitor housing referrals, track client engagement and outcomes, identify barriers to housing placement, and provide timely follow-up to support successful service linkage and retention.* Participate in clinical quality improvement activities, performance monitoring, Ryan White compliance initiatives, and ongoing professional development related to HIV care and housing services.* Perform other duties as assigned. **Preferred Qualifications*** Experience conducting VI-SPDAT assessments.* Two (2) or more years of experience working within HIV care or Ryan White-funded programs.* Bilingual proficiency in Spanish, Somali, Nepali, or another language commonly spoken by the client population. **Compensation will be commensurate to candidate experience.**