Medical Case Manager

Christian Community Health Center; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

Christian Community Health Center is seeking a Medical Case Manager to assist individuals living with HIV in accessing health care services by linking them with core clinical and psychosocial supports.

The role involves intake and assessments, developing care plans, coordinating with clinicians, tracking referrals, and ensuring documentation and reporting comply with program standards. Flexibility for occasional hours and travel within service area may apply.

Qualifications

• Bachelor’s Degree in social services, public health, health administration, or human services.
• Or an Associate degree with CADC or LPN and at least three years of social services experience.
• Must be knowledgeable about HIV/AIDS.
• Experience serving homeless, ex-offenders, people living with HIV/AIDS and/or substance abuse populations preferred.
• Must have computer literacy and data entry skills.
• Strong organization and time management skills; ability to work independently.
• Must have an automobile, valid Driver’s License and vehicle insurance.
• Occasional late or weekend hours may be required.

Responsibilities

• Manage an assigned caseload of clients with HIV/AIDS requiring comprehensive Ryan White Medical Case Management Services.
• Conduct initial intake and ongoing assessments, medication and treatment adherence assessments, treatment/service plans and medical assessments
• Monitors progress toward improving/stabilizing health status
• Development of comprehensive care plans with clients that integrates medication and treatment adherence into services
• Work in conjunction with clinical providers; ensuring case conferences at least twice per year
• Provides and tracks referrals and linkages to services with emphasis on core clinical services, income benefit programs and emergency financial assistance
• Monitors treatment and medication adherence for all core clinical services
• Maintains client file, records all activity, and maintains documentation of eligibility
• Inputs data into the client level database
• Completes Case Management Competencies training with passing grade
• Attends trainings during contract year; including clinical training
• Submits monthly/quarterly/annually reports on program/client activities
• Attends monthly team meetings and other program meetings
• Conducts presentations and/or educational workshops
• Conducts peer chart reviews
• Completes at least one telephone contact with each client monthly
• Meets with clients at other agency clinic locations as necessary
• Follows standard operating procedures and AIDS Foundation of Chicago
• Performs other duties as required
• COVID-19 vaccination and negative TB results are conditions of employment
• Credentialing and Privileging required

Skills

computer literacy

data entry

organization

time management

independence

driving license

Education

Bachelor’s Degree in social services, public health, health administration, or human services

Associate degree with CADC or LPN and 3+ years experience

Job description

POSITION SUMMARY

The Medical Case Manager assists individuals living with HIV in accessing and adhering to health care services linking them with core clinical, psychosocial and other related services.

MINIMUM QUALIFICATIONS

Bachelors Degree in social services, public health, health administration, human services field or an Associates degree with appropriate certifications (i.e., CADC, LPN) with at least three (3) years experience in social services (case management experience preferred). Must be knowledgeable about HIV/AIDS. Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred. Must have computer literacy and data entry skills. Strong organization and time management skills required as well as the ability to work independently. An automobile, valid Drivers License and vehicle insurance coverage is required. Occasional late or weekend hours may be required.

RESPONSIBILITIES

• Manage an assigned caseload of client with HIV/AIDS requiring comprehensive Ryan White Medical Case Management Services.
• Conducts initial intake and ongoing assessments, medication and treatment adherence assessments, treatment/service plans and medical assessments
• Monitors progress toward improving/stabilizing health status
• Development of comprehensive care plans with clients that integrates medication and treatment adherence into services
• Work in conjunction with clinical providers (e.g. case conferencing, huddles); ensuring all clients are case conference at least twice per year.
• Provides and tracks referrals and linkages to services with special emphasis on core clinical services, access to medical, income benefit programs and access to emergency financial assistance.
• Monitors treatment and medication adherence for all core clinical services
• Maintains client file, records all activity, and maintains appropriate documentation of eligibility
• Inputs all data into the client level database.
• Completes the Case Management Competencies training with a passing grade as determined by the AIDS Foundation of Chicago training policy
• Attends at least 12 trainings during the contract year to enhance skills and HIV knowledge; including at least four clinical training
• Submits monthly/quarterly/annually reports on program/client activities in a timely fashion.
• Attends monthly team meetings and all other relevant program meetings as scheduled.
• Conducts presentations and/or educational workshops on behalf of CCHC.
• Conducts peer chart reviews to ensure continued quality of services.
• Completes at least one telephone contact with each client monthly.
• Meets with clients at other agency clinic locations as necessary.
• Follows standard operating procedures and AIDS Foundation of Chicago
• Performs other duties as required or assigned
• COVID-19 vaccination and negative TB results are conditions of employment.
• Credentialing and Privileging required for this position.

CCHC is committed to:

• Respectful, Compassionate and Quality Care
• Affordable and Equitable Services and Treatment
• Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff
• A Safe and Welcoming Environment for All

Employee Benefits offered to Fulltime Staff

• Blue Cross Blue Shield Medical Insurance
• Blue Cross Blue Shield Dental and Vision Insurance
• Life Insurance (Provided by the company)

CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.