Medical Case Coordinator

The Pain Center of Illinois; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

A healthcare facility in Chicago is seeking a Patient Coordinator to manage patient interactions from intake through care completion. Responsibilities include scheduling appointments, verifying insurance, and maintaining medical records. Successful candidates will have experience in a medical setting, strong communication skills, and proficiency with office software. The role offers competitive benefits, including 401(k) and health insurance.

Qualifications

• Previous experience in a medical office or healthcare setting preferred.
• Knowledge of insurance verification and authorization processes.
• Ability to multitask and manage cases efficiently.

Responsibilities

• Serve as the primary point of contact for patients from intake through completion of care.
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments.
• Verify insurance coverage and obtain necessary authorizations.
• Communicate with attorneys and other healthcare providers regarding patient cases.
• Maintain accurate and timely documentation in the patient’s record.
• Track case progress and ensure all necessary follow-ups are completed.
• Provide exceptional customer service and support to patients and their families.

Skills

Strong communication skills

Organizational skills

Multitasking ability

Proficiency with medical office software

Job description

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Responsibilities:

Serve as the primary point of contact for patients from intake through completion of care

Schedule and manage patient appointments across clinic, surgery, and physical therapy departments

Verify insurance coverage and obtain necessary authorizations

Communicate with attorneys and other healthcare providers regarding patient cases

Maintain accurate and timely documentation in the patient’s record

Track case progress and ensure all necessary follow-ups are completed

Provide exceptional customer service and support to patients and their families

Qualifications:

Previous experience in a medical office or healthcare setting preferred

Knowledge of insurance verification and authorization processes

Strong communication and organizational skills

Ability to multitask and manage cases efficiently

Proficiency with medical office software and electronic health records