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Community Healthcare Network, Inc. is seeking a Medical Care Specialist to support the expansion and delivery of PrEP/PEP services within the BHACS TelePrEP program.
You will conduct virtual and in-person intakes, coordinate referrals, assist clients with insurance navigation, and help maintain client records. Collaborating with medical providers and program staff, you will develop care plans, provide adherence counseling, and ensure services align with health literacy and cultural competency,
Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.
Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.
Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgement-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.
The Medical Care Specialist will work under the direction of the BHACS PrEP Telehealth Program Manager and in collaboration with medical providers and program staff to support the expansion and delivery of PrEP services. The Medical Care Specialist will conduct virtual and in-person intakes and assessments, coordinate referrals and medical appointments, and assist clients with navigating insurance and other healthcare access needs. The Medical Care Specialist will provide adherence and retention counseling for PrEP/PEP candidates, ensuring services are delivered in alignment with client needs, health literacy, and cultural competency. This position will plan and coordinate medical care and follow-up services to promote continuity of care, improve patient management and satisfaction, and enhance cost-effectiveness through the integration of services. The Medical Care Specialist will maintain accurate and detailed records, including encounter documentation, and ensure that providers are kept informed of client progress.