MEDICAL CARE PROGRAM ASSOCIATE I (FULL-TIME CONTRACTUAL)

JobAps; Hagerstown (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

JobAps in Maryland seeks a full-time contractual Eligibility Assistant to support customers applying for Maryland Medical Assistance through the Maryland Health Connection. You will expedite eligibility by gathering verifications and completing system steps.

The ideal candidate holds a high school diploma or GED and has at least six months of clerical experience in health care programs, with familiarity in Microsoft Office and policy interpretation.

Qualifications

• Requires a high school diploma or GED.
• Six months of clerical experience in medical care, health insurance, or entitlement programs.
• Substitute more general clerical experience or 30 college credits for required experience.

Responsibilities

• Assist customers applying for Maryland Medical Assistance via the Maryland Health Connection.
• Obtain verifications and complete system talks associated with eligibility processing.
• Expedite eligibility determinations and ensure accurate documentation.

Skills

Customer service

Data entry

Policy interpretation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

GRADE

ASTD10

LOCATION OF POSITION

MDH, Washington County Health Department, Hagerstown, MD

Main Purpose of Job

This full-time contractual position has the responsibility of assisting customers that are applying for Maryland Medical Assistance through the Maryland Health Connection. This position expedites the eligibility determination by obtaining the necessary verifications and completing the system talks associates with the eligibility process.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six months of clerical experience applying policies in a medical care, health insurance or federal or State entitlement program.

-OR-

Six months of general clerical or administrative experience in one more of the following: data entry and record keeping, intake and interviewing, responding to inquiries, explaining information, writing correspondence, maintaining policies, procedures, rules, and regulations, and completing general clerical tasks.

Notes:

1. Candidates may substitute additional general clerical experience on a year-for-year basis for the required education.
2. Candidates may substitute thirty credit hours from an accredited college or university for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate should possess: Experience determining the eligibility for governmental assistance programs. Customer Service Experience. Experience using Microsoft platforms. Experience interpreting and applying policies, regulations, and procedures.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

EEO/DIVERSITY STATEMENT

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.