Medical Business Associate - Great Lakes Plastic Surgery Clinic

Munson Healthcare; Traverse City (MI); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Full benefits

Paid holidays

Generous PTO

Employee discounts

Job summary

Munson Healthcare is hiring a Medical Business Associate (Receptionist) in Traverse City, MI. The role serves as the first point of contact for patients and families, handling registration, scheduling, and information verification in a busy clinical setting.

The position is part-time (20 hours weekly) with day-shift hours, and includes a $1,350 sign-on bonus where terms apply. Candidates should have a high school diploma or GED and strong customer service skills.

Qualifications

• High school diploma or GED is required.
• 6 months to 1 year of customer service experience.
• Proficient in typing and Windows; experience with multiple computer systems.

Responsibilities

• Obtain and verify all required patient and insurance information and enter it into the registration system accurately.
• Schedule patient appointments, including return visits, referrals, and diagnostic tests/procedures.
• Greet patients professionally in person and over the phone and respond effectively to patients and their families.

Skills

Customer service

Typing

Windows

Multi‑system experience

Education

High school diploma or GED

Associate degree preferred

Tools

Computer systems

Job description

Medical Business Associate - Great Lakes Plastic Surgery Clinic

• Full-time
• Shift: Day Shift
• Status: Part Time

Schedule: Part Time 20 hours weekly, Monday - Friday: 8:00 to 5:00 PM

Sign-On Bonus: $1,350 Sign-On Bonus (Terms and Conditions Apply)

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow:Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.
• Thrive:Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.
• Be Well:Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.
• Be Heard:Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day in the Life

• As a Medical Business Associate(Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

You will obtain/verifyall required patient and insurance informationand enterthe information into the registration system in an accurate manner.

You will schedulepatient appointments which may include return office visits, referrals, diagnostic testing/procedures.

You will set the tone forthe visit! You will greetpatients professionally in person and over the telephone and respond effectively to patients and their families.

What’s Required

High school graduate or GED

• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.

Proficient in typing, Windows, and experience with multiple computer systems.

What’s Required - Specialist

High school graduate or GED. Associate Degree Preferred

A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.

Proficient in typing, Windows, and experience with multiple computer systems.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.