Medical Billing Team Lead

Pana Healthcare Solutions; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Remote work environment

Leadership role in growing RCM org

Professional development opportunities

Collaborative remote team

Lead a seasoned billing team

Job summary

panaHEALTH (Panacea Healthcare Solutions) is seeking a skilled Medical Billing Team Lead to supervise daily billing operations and drive performance, accuracy, and productivity of the billing team.

The ideal candidate has 4–5 years of US medical billing/RCM experience and a track record leading billing professionals. You will coordinate activities, monitor quality, resolve complex issues, and improve revenue cycle metrics.

Qualifications

• 4–5 years of experience in US medical billing, healthcare RCM, insurance claims, or a related field.
• Previous experience in a team lead or supervisory role is preferred.
• Strong understanding of medical billing, claims processing, AR follow-up, denials, and payment posting.
• Working knowledge of CPT, HCPCS, and ICD-10-CM terminology.
• Experience with Medicare, Medicaid, and commercial insurance processes.
• Experience reviewing EOBs/ERAs and resolving payer-related issues.
• Experience with medical billing, EHR/EMR, or RCM software.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage a remote team and multiple priorities.

Responsibilities

• Lead and coordinate day-to-day activities of the Medical Billing team.
• Review and monitor claim submission, rejection, payment, and follow-up activities.
• Ensure claims are submitted accurately and timely within payer filing deadlines.
• Monitor AR aging, unpaid claims, denials, rejections, and underpayments with timely follow-up.
• Review complex billing and claim issues and provide resolution or escalation.
• Monitor team productivity, quality, accuracy, and turnaround time against targets.
• Provide guidance, coaching, and feedback to billing team members.
• Assist with onboarding and training new billing staff on processes and payer requirements.
• Coordinate with coding, AR, denial management, and other RCM teams to resolve issues.
• Review EOBs, ERAs, payer responses, and claim status information for discrepancies.
• Assist with corrected claims, reconsiderations, appeals, and reimbursement activities.
• Track recurring denial and billing issues and recommend process improvements.

Skills

Medical Billing

Revenue Cycle

Team leadership

Claim follow-up

Excel

Remote management

Tools

EHR/EMR

RCM software

Microsoft Excel

Job description

About the Role

panaHEALTH is seeking an experienced Medical Billing Team Lead to oversee daily billing operations and support the performance, accuracy, and productivity of our medical billing team.

The ideal candidate will have 4–5 years of experience in US medical billing and Revenue Cycle Management, strong knowledge of insurance claims and payer requirements, and proven experience guiding billing professionals. This role will be responsible for coordinating team activities, monitoring billing quality, resolving complex claim issues, and helping improve overall revenue cycle performance.

Key Responsibilities

• Lead and coordinate day-to-day activities of the Medical Billing team.
• Review and monitor claim submission, rejection, payment, and follow-up activities.
• Ensure claims are submitted accurately and within payer filing deadlines.
• Monitor AR aging, unpaid claims, denials, rejections, and underpayments and ensure timely follow-up.
• Review complex billing and claim issues and provide appropriate resolution or escalation.
• Monitor team productivity, quality, accuracy, and turnaround time against established targets.
• Conduct regular quality checks and identify billing errors or process gaps.
• Provide guidance, coaching, and feedback to billing team members.
• Assist with onboarding and training new billing staff on company processes, payer requirements, and billing workflows.
• Coordinate with coding, AR, denial management, payment posting, and other RCM teams to resolve account issues.
• Review EOBs, ERAs, payer responses, and claim status information to identify payment discrepancies.
• Assist with corrected claims, reconsiderations, appeals, and other reimbursement-related activities.
• Track recurring denial and billing issues and recommend process improvements.
  Qualifications
  • 4–5 years of experience in US medical billing, healthcare RCM, insurance claims, or a related field.
  • Previous experience in a team lead, senior billing specialist, or supervisory role is preferred.
  • Strong understanding of medical billing, claims processing, AR follow-up, denials, and payment posting.
  • Working knowledge of CPT, HCPCS, and ICD-10-CM terminology.
  • Strong understanding of Medicare, Medicaid, and commercial insurance processes.
  • Experience reviewing EOBs/ERAs and resolving payer-related issues.
  • Experience working with medical billing, EHR/EMR, or RCM software.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong leadership, coaching, and team-management skills.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • Ability to work independently while effectively managing a remote team.
  About panaHEALTH

  panaHEALTH (Panacea Healthcare Solutions) provides healthcare support and Revenue Cycle Management solutions to healthcare providers across the United States.

  Our services include Medical Billing, Medical Coding, Revenue Cycle Management, Denial Management, Accounts Receivable Management, Medical Documentation, Medical Scribe Services, Virtual Medical Assistant Services, Credentialing, Contact Center Services, and other healthcare support solutions.

  Our RCM professionals help healthcare organizations improve billing accuracy, manage claims and collections, reduce administrative workloads, and strengthen overall revenue cycle performance.

  Why Join panaHEALTH?
  • Leadership opportunity within a growing healthcare RCM organization.
  • Exposure to diverse US healthcare billing and payer processes.
  • Professional development and career growth opportunities.
  • Collaborative remote work environment.
  • Opportunity to lead and develop an experienced billing team.
  • Work across medical billing, AR, claims, denials, and broader RCM operations.

  Join panaHEALTH and lead a team focused on accurate, compliant, and efficient medical billing operations.