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Berks Counseling Center in Reading, PA is seeking a Client Account Specialist to support billing and reimbursement within a team-based care environment. The role involves monitoring schedules, finalizing batches in the EHR, verifying benefits, and producing monthly client statements.
Applicants should have a high school diploma or GED and at least two years of healthcare billing experience. This full-time position requires 40 hours per week with a comprehensive benefits package; bilingual
Berks Counseling Center is excited to be a team-based organization where every client has an entire team of care. If you enjoy being a team player in a helping profession, we invite you to explore our job opportunities. Berks Counseling Center is a recovery-oriented behavioral health, physical health, and supportive services organization providing a holistic approach to a culturally and economically diverse population for the purpose of achieving a healthy and productive lifestyle. As a Client Account Specialist, you will… Perform daily routine monitoring of schedules for accuracy. Use the electronic health record system to finalize all batches. Ensure appropriate reimbursement for services is rendered. Report any discrepancies to the appropriate personnel within a timely manner. Work collaboratively with all applicable internal agency staff and departments. Acquire all knowledge with regards to insurance & communicate with companies when applicable to acquire verification of benefits/eligibility. Process monthly statements to provide client financial transparency.
Requirements To qualify for the position, you will need to have… A High school diploma or GED Two (2) years of billing experience in the healthcare field. Ability to work a minimum of 40 hours per week within agency hours of operation, which are 8am-8pm Monday-Thursday, 8am-4pm Friday, and Saturday hours, when applicable. Candidate must have excellent communication skills within all formats - verbal, phone outreaches, and e‑mail etiquette. Physical Requirements Must be able to see well enough to read reports and use computer. Must be able to hear well enough to communicate to clients, vendors, and coworkers. Must have mobility to move about the agency. Must be able to lift to 10 pounds. Must be able to write, type, and use technology. Preferred candidates will… Be bilingual: able to speak, read, and write Spanish and English Have Knowledge of or experience with trauma‑informed approaches preferred.
By joining BCC full‑time, you can receive the following perks: