Medical Billing & Payments Specialist

UP Health System – Portage; Hancock Township (MI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO & protection

Financial & career growth

Employee well-being

Professional development

Job summary

UP Health System – Portage is seeking a Billing Specialist to oversee bank and payment reconciliation, deposit posting, and remittance processing across EMR systems including Athena. The role supports patient and insurer payments, investigates discrepancies, and coordinates with finance to resolve misrouted payments.

The candidate will help ensure regulatory compliance and participate in continuous process improvement.

Qualifications

• Critical thinking, decisive judgment, ability to work with minimal supervision, an

Responsibilities

• Oversee bank/payment reconciliation and clinic deposit and cash reconciliation processes.
• Complete payment posting for insurance and patient payments across EMR systems including legacy systems.
• Review, scan, and upload remittances and deposit batches in Athena; perform manual lockbox posting.
• Verify remittance amounts and research discrepancies, including payer outreach.
• Manage Athena unpostables and correspondence queues.
• Assist with insurance/patient refunds and reconciliation between accounting and PM systems.
• Coordinate with hospital finance to resolve misrouted payments.
• Post manual credit card payments and resolve issues with vendors.
• Collaborate with internal and corporate partners to share best practices.
• Ensure compliance with all regulations, standards, and laws.

Skills

Critical thinking

Decisive judgment

Ability to work with minimal supervise

an

Education

High School diploma or equivalent

Job description

UP Health System – Portage is seeking a Billing Specialist to oversee bank and payment reconciliation, deposit posting, and remittance processing across EMR systems including Athena. The role supports patient and insurer payments, investigates discrepancies, and coordinates with finance to resolve misrouted payments.

The candidate will help ensure regulatory compliance and participate in continuous process improvement.