Medical Billing & Patient Finance Specialist

Advocate Health; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Advocate Health in Charlotte seeks an experienced billing specialist to manage billing and collections for all payor types. You will coordinate payer communications, rebill claims, and follow up on claim status to optimize revenue performance.

The role requires strong analytical skills, medical terminology knowledge, and excellent communication to discuss patient financial options and develop plans with families. Hospital workflow experience and proficiency in Excel are essential.

Qualifications

• Bachelor's degree in Accounting or Finance or related field; 5 years of insurance experience preferred.
• 1–2 years reimbursement experience in a hospital environment is preferred.
• Proficient with medical terminology; familiar with transplant-related clinic considerations.
• Excellent written and oral communication skills are required.
• Microsoft Excel, Word, STAR and IDX experience required.
• Databases, hospital registration, billing and clinical systems preferred.

Responsibilities

• Coordinates and manages the billing and collection functions for all payor types.
• Notifies physician offices of contract periods and monitors accounts and reimbursement.
• Rebills claims as necessary and follows up on claim status; maintains accounts.
• Researches insurance benefits and discusses options with patients and families.
• Develops financial plans with patients and families to address out-of-pocket exposure.
• Obtains all necessary payer authorizations and verifies coverage and referrals.

Skills

Analytical skills

Interpersonal skills

Time management

Communication skills

Education

Bachelor's degree in Accounting or Finance

5 years of insurance-related experience

Tools

Microsoft Excel

Microsoft Word

STAR

IDX

Job description

Advocate Health in Charlotte seeks an experienced billing specialist to manage billing and collections for all payor types. You will coordinate payer communications, rebill claims, and follow up on claim status to optimize revenue performance.

The role requires strong analytical skills, medical terminology knowledge, and excellent communication to discuss patient financial options and develop plans with families. Hospital workflow experience and proficiency in Excel are essential.