Medical Billing & Collections Specialist I

Socket.dev; Irving (TX); On-site; USD 33,000 - 36,000; Full time

Job summary

Socket.dev in Irving, TX is seeking a Billing & Collections Specialist I to manage patient and insurer balances, follow up on claims, and communicate to maximize reimbursement.

The role requires attention to detail, the ability to handle multiple tasks, proficiency with Patient Management Software, and strong communication. You''ll work with the RCM team to resolve denials and issue statements.

Qualifications

• Ability to manage multiple priorities with frequent interruptions.
• Excellent oral and written communication skills.
• Ability to meet deadlines.
• Problem-solving skills and strong interpersonal abilities.
• Must be a team player with collaboration skills.
• Proficient in computers and patient management software.
• Basic math skills (adding and subtracting).

Responsibilities

• Communicate with patients, practice partners and coworkers about balances and billing.
• Utilize MY Transworld Health to send patient accounts to profit recovery and collections.
• Update systems with information regarding disputes and remaining balances.
• Send statements to update patients on balances and bad debt.
• Maintain records of statements and emails related to billing.
• Update billing systems to reflect collection status and patient payments.
• Identify issues affecting payments and collaborate on resolutions with the manager.
• Provide explanations of benefits and justify balances to patients.
• Run aging reports and follow up on insurance claims awaiting payment.
• Review errors and implement resolutions; maintain accuracy rates.
• Initiate review of accounts with credit balances and issue refunds when necessary.
• Ensure insurance pays correctly and post adjustments as required.
• Create contact notes with reminder dates for timely follow-up.
• Process or record credit card payments taken over the phone.
• Communicate with practice on discretionary adjustments posted.
• Maintain a 96%+ accuracy rate; perform additional duties as assigned.

Skills

Multitasking

Communication skills

Deadline oriented

Problem solving

Team player

Computer proficiency

Math skills

Education

High School diploma, GED or equivalent

Tools

MY Transworld Health

Patient Management Software

Job description

Socket.dev in Irving, TX is seeking a Billing & Collections Specialist I to manage patient and insurer balances, follow up on claims, and communicate to maximize reimbursement.

The role requires attention to detail, the ability to handle multiple tasks, proficiency with Patient Management Software, and strong communication. You''ll work with the RCM team to resolve denials and issue statements.