Medical AssistantFront Desk

Greenwich MedSpa; Newtown (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee allowance for services and skin care products

Employee discount

Paid Time Off

Paid Holidays

Medical, Dental, & Vision

401k

Job summary

Greenwich MedSpa is seeking a full-time Medical Assistant/Front Desk for its Newtown location. This role involves preparing patients for treatments, educating them on services, and assisting clinical staff. Ideal candidates are energetic, dedicated, and capable of multitasking both at the front desk and in treatment rooms. GMS offers various employee benefits, including time off and a supportive work environment focused on growth and integrity.

Qualifications

• Prior experience in a medical setting is preferred.
• Ability to take patient history and confirm treatment purposes.
• Comfortable in sales and educating patients on products.

Responsibilities

• Prepare treatment rooms and assist in patient care.
• Greet and educate patients on treatments and products.
• Schedule appointments and maintain cleanliness in the Medspa.

Skills

Strong understanding of services and products

Ability to lead in sales

Excellent communication skills

Tools

Zenoti

Job description

Greenwich Medical Spa (GMS) is an industry leading, award winning medical spa providing non‑invasive cosmetic treatments. GMS was established in 2005 with the unwavering mission to inspire confidence and empower our patients, employees and communities.

GMS is actively seeking a full‑time, high energy, and dedicated Medical Assistant/Front Desk for **** our new Newtown location. The Medical Assistant works closely with the clinician preparing patients for treatments by escorting them to their treatment room, taking photos, obtaining consents, preparing the treatment room and keeping the treatment rooms and medspa stocked with the proper supplies. The Front Desk is a patient‑facing role and serves as the voice and face of the practice. They will not only greet patients in the front of the house, they will be cross‑functional to help in the treatment rooms and assist the clinical providers.

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Responsible for meeting, greeting and educating patients on skin care products and treatments.
• Scheduling appointments and checking out patients.
• Maintaining all areas of the Medspa – public areas and treatment rooms.
• Strong understanding of all services and products offered.
• Able to answer inquiries from patients.
• Ability to lead in the sale of product or service.
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit, obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing the room set‑up/procedure set‑up, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Assists in confirming completion of consent and pre/post forms.
• Counsels patients by reviewing pre and post treatment care instructions.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Prior experience with Zenoti a plus!
• Other duties as assigned.

What to Expect when you work for GMS with a full‑time schedule:

• Employee allowance for services and skin care products
• Employee discount
• Paid Time Off
• Paid Holidays
• Medical, Dental, & Vision
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
• 401k

GMS employees are passionately devoted to living our Core Values day in and day out whether we are at work or home. We go out of our way to ensure every person we hire embodies these values, therefore, we are confident these are not just actions people “turn on’’ for work.

What are our Core Values and what do they mean?

• Excellence – Make what you do matter. Being the leader in your space, learning from mistakes, taking accountability, pride in work, highest quality, innovating, not being complacent. Excelling at everything you do resulting in best outcomes, quality of care and experience.
• Integrity – Do the right thing. We only ever do the right thing because there is no alternative.
• People Focused – All GMS is committed to building an encouraging, caring, and supportive environment for our employees and patients. We share a responsibility to support our colleagues and patients while enriching their lives. GMS is a team, through and through. We have fun, take time to support one another, and help each other to grow.
• Passionately Driven – Love what you do. A position at GMS is not just a job – it is a passion, it is an experience.
• Respect – Everyone. Our staff sees people as people, first and foremost and they respect everyone for their humanity. We hold no judgement and we honor everyone we encounter.
• Growth – Embracing change. Personal growth, professional growth, service offerings. Being fluid and flexible, adaptable, open minded.