Medical Assistant/Front Desk

Greenwich MedSpa; Greenwich (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee allowance for services and products

Employee discount

Paid Time Off

Paid Holidays

Medical, Dental, & Vision

401k

Job summary

Greenwich MedSpa is seeking a full-time Medical Assistant/Front Desk to provide essential support in patient care and front desk operations in Greenwich, Connecticut. This role involves preparing treatment rooms, scheduling appointments, and educating clients on skincare products. Ideal candidates will have strong organizational skills, experience in medical settings, and a passion for patient care. The position includes employee allowances, discounts, and various benefits. Join a dynamic team dedicated to excellence in non-invasive cosmetic treatments.

Qualifications

• Experience in a medical office setting preferred.
• Ability to interact with patients effectively.
• Strong organizational and multitasking skills.

Responsibilities

• Prepare treatment rooms for each patient.
• Greet patients and provide education about products.
• Schedule patient appointments and manage billing.

Skills

Patient care

Medical history recording

Product knowledge

Treatment preparation

Sales skills

Zenoti experience

Job description

Overview

Greenwich Medical Spa (GMS) is an industry leading, award winning medical spa providing non-invasive cosmetic treatments. GMS was established in 2005 with the unwavering mission to inspire confidence and empower our patients, employees and communities.

Position

GMS is actively seeking a full-time, high energy, and dedicated Medical Assistant/Front Desk for our Greenwich location. The Medical Assistant works closely with the clinician preparing patients for treatments by escorting them to their treatment room, taking photos, obtaining consents, preparing the treatment room and keeping the treatment rooms and medspa stocked with the proper supplies. The Front Desk is a patient facing role and serves as the voice and face of the practice. They will not only greet patients in the front of the house, they will be cross functional to help in the treatment rooms and assisting the clinical providers.

Responsibilities

• Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day.
• Meeting, greeting and educating patients on skin care products and treatments.
• Scheduling appointments and checking out patients.
• Maintaining all areas of the Medspa — public areas and treatment rooms.
• Strong understanding of all services and products offered.
• Able to answer inquiries from patients.
• Ability to lead in the sale of products or services.
• Verifies patient information by interviewing the patient, recording medical history, and confirming purpose of visit; obtains consents for treatments.
• Prepares patients for treatments by reporting patient history summary, drawing blood (if applicable), preparing room setup, cleansing, and preparing the treatment area, and any additional preparation needed for treatments.
• Obtains pre and post photography.
• Assists in confirming completion of consent and pre/post forms.
• Counsels patients by reviewing pre and post treatment care instructions.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Prior experience with Zenoti is a plus.
• Other duties as assigned.

What to Expect

• Employee allowance for services and skin care products
• Employee discount
• Paid Time Off
• Paid Holidays
• Medical, Dental, & Vision
• Voluntary Supplemental Insurance such as Hospital, Critical Illness, AD&D
• 401k

Core Values

GMS employees are passionately devoted to living our Core Values day in and day out whether we are at work or home. We go out of our way to ensure every person we hire embodies these values, therefore, we are confident these are not just actions people “turn on“ for work.

What are our Core Values and what do they mean?

• Excellence - Manage what you do matters. Being the leader in your space, learning from mistakes, taking accountability, pride in work, highest quality, innovating, not being complacent. Excelling at everything you do results in best outcomes, quality of care and experience.
• Integrity - Do the right thing. We only ever do the right thing because there is no alternative.
• People Focused – All GMS is committed to building an encouraging, caring, and supportive environment for our employees and patients. We share a responsibility to support our colleagues and patients while enriching their lives. GMS is a team, through and through. We have fun, take time to support one another, and help each other to grow.
• Passionately Driven - Love what you do. A position at GMS is not just a job – it is a passion, it is an experience.
• Respect - Everyone. Our staff sees people as people, first and foremost and they respect everyone for their humanity. We hold no judgement and we honor everyone we encounter.
• Growth - Embracing change. Personal growth, professional growth, service offerings. Being fluid and flexible, adaptable, open minded.