Medical Assistant - Westfield Outpatient Clinic

Holyoke Medical Center; Massachusetts; On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant for their Westfield Outpatient Clinic. This role involves providing essential support to clients, ensuring accurate documentation in electronic health records, and assisting with follow-up care. The ideal candidate will have strong communication skills, attention to detail, and a commitment to delivering compassionate care. Join a team that values respect, dignity, and community health, while enjoying generous benefits, including health insurance, tuition reimbursement, and access to fitness facilities. This is a fantastic opportunity to make a meaningful impact in the lives of others while advancing your career in a supportive environment.

Benefits

Generous time off benefits

Health insurance

Vision insurance

Dental insurance

Pet insurance

Free access to fitness center

403b match

CEU reimbursement up to $1,000 per year

Tuition reimbursement up to $7,000 per year

Qualifications

• 1-2 years of experience as a medical assistant preferred.
• Excellent communication and organizational skills required.

Responsibilities

• Escort clients, document vital signs, and prepare for Provider's visit.
• Ensure accuracy in electronic medical records and follow-up care.

Skills

Bilingual (English/Spanish)

Verbal and written communication skills

Interpersonal skills

Crisis intervention skills

Organizational skills

Attention to detail

Computer skills

Customer relations skills

Knowledge of legal and ethical issues

Education

High school graduate or GED

Medical assistant training program

Tools

Electronic Health Record (EHR)

CPR certification

Medical Assistant Certificate

Job description

Medical Assistant - Westfield Outpatient Clinic

River Valley Counseling Center · 94 N Elm Street

Westfield, MA

Aides/Assistants

Full Time, 40, varying shifts, 8

Posted 12/02/2024

RVCC is looking to hire a Medical Assistant - Westfield Clinic.

River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch. We do that by being good stewards of our resources and providing efficient and cost-effective care for all.

Overview of Job Responsibilities:

1. Escort clients into clinical area and assist them physically, when required.
2. Document start time in EHR when client is roomed.
3. Take vital signs and document them in clients electronic health record.
4. Prepare client for Provider's visit, as required.
5. Obtain history of the current visit and document information in the client’s chart.
6. Maintain, in conjunction with the Provider, current information regarding allergies, medications, and pertinent family history in the client’s problem and medication sections.
7. Ensure all prescriptions sent by fax from the pharmacies are forwarded to the provider and addressed in a timely manner.
8. Determine, arrange and submit for appropriate follow-up care, including follow-up appointments, educational materials, diagnostic testing and third-party referrals; this process may occur in collaboration with the Provider and/or office assistant.
9. Ensure the completeness and accuracy of non-Provider entries into the client’s electronic medical record (e.g. immunizations, medical supplies).

Job Requirements:

Education Level: High school graduate or GED; successful completion of a medical assistant training program.

Years of Experience: 1–2 years as a medical assistant preferred.

Skills/Abilities: Bilingual (English/Spanish) preferred. Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession.

Licensing/Certification: Current CPR certification and Medical Assistant Certificate.

Schedule:

Monday-Friday, Saturday and evening rotation.

Generous time off benefits for eligible positions.

Excellent and affordable insurance including health, vision, dental, and pet insurance.

Free access to VHS Fitness & Relaxation center.

403b match.

CEU reimbursement up to $1,000 per year.

Tuition reimbursement up to $7,000 per year.