Medical Assistant/ Urology Technician I- MGH

1200 The General Hospital Corporation; Waltham (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

The General Hospital Corporation Mass General Brigham relies on a wide range of professionals to advance patient care, teaching, and community service. This onsite role assists urologists, prepares patients and equipment, and maintains a clean, sterile environment during procedures.

Educationally, a High School Diploma or equivalent is required. Experience is preferred but not mandatory, and the position offers regular hours with a competitive pay range reflecting hospital standards.

Qualifications

• High School Diploma or Equivalent required.
• Knowledge of urology procedures, instruments, and equipment.
• Understanding sterile techniques and infection control practices.
• Strong attention to detail and organization for records and tasks.
• Effective communication and teamwork with patients and staff.
• Ability to stay calm and empathetic during procedures.

Responsibilities

• Assist urologists and healthcare teams in direct patient care during procedures.
• Prepare patients for procedures including positioning and comfort.
• Set up and prepare urology equipment and instruments.
• Ensure equipment is clean, sterilized, and functioning properly.
• Perform routine maintenance and calibration checks on equipment.
• Follow sterile techniques and infection control policies.

Skills

Urology procedures

Infection control

Attention to detail

Communication

Empathy

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for the delivery of urology services by preparing equipment, assisting in patient preparation, and maintaining a clean and organized work environment.

Does this position require Patient Care? Yes

Essential Functions

• Assist urologists and healthcare teams in providing direct patient care during urology procedures.
• Prepare patients for procedures, which may include positioning, draping, and providing emotional support.
• Set up and prepare urology equipment and instruments required for procedures.
• Ensure that all equipment is clean, sterilized, and in proper working condition.
• Perform routine maintenance and calibration checks on equipment as required.
• Adhere to strict sterile techniques and infection control protocols during urology procedures.
• Maintain a clean and organized work environment, including sterilizing instruments, preparing sterile trays, and ensuring proper disposal of contaminated items.
• Follow established infection control policies and procedures to prevent the spread of infections.

Education

• High School Diploma or Equivalent required

Licenses and Credentials

• Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Urology Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Knowledge of urology procedures, instruments, and equipment commonly used in urology practices.
• Understanding of sterile techniques, infection control practices, and patient safety protocols.
• Strong attention to detail and organizational skills to maintain accurate records and handle multiple tasks effectively.
• Effective communication and interpersonal skills to collaborate with patients, healthcare professionals, and team members.
• Ability to remain calm and composed in stressful situations and demonstrate empathy towards patients.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite Work Location 52 Second Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift Day (United States of America)

Day

Pay Range

$21.73 - $26.58/Hourly Grade 3

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.