Medical Assistant II- Derm Medical/Surgical

1200 The General Hospital Corporation; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonuses and recognition programs

Job summary

Mass General Brigham is seeking a Medical Assistant to support clinicians and patients at our Boston campus. You will welcome patients, gather vital signs, prepare rooms and equipment, and document health information as part of a collaborative care team.

The role requires a High School Diploma or equivalent, with a preference for Medical Assisting credentials and 1–2 years of direct MA experience. Strong communication and EHR skills are essential.

Qualifications

• High School Diploma or equivalent required; Associate's Degree in Medical Assisting preferred.
• BLS Certification and CMA certification preferred; data conversion for Issuers.
• Direct MA experience or medical field work 1-2 years required.

Responsibilities

• Welcome, interview, and assist patients while collecting vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Accurately document patient information, medical histories, and test results.
• Support laboratory specimen collection and preparation.
• Assist with office duties, patient communication, and coordination with other departments.
• Maintain a clean, safe, and organized clinical environment.
• Work collaboratively with the care team to provide excellent patient service.

Skills

Vital signs

Medical interviewing

Interpersonal skills

EHR proficiency

Attention to detail

Education

High School Diploma or Associate's Degree in Medical Assisting preferred

Tools

Electronic Health Records (EHR) systems

Medical office software

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Are you passionate about helping people and being part of a team that makes a difference every day? In this role, you’ll play an important part in supporting healthcare providers and creating a positive, comfortable experience for every patient. You’ll work closely with physicians, nurse practitioners, and nursing staff to help deliver efficient, compassionate care. From welcoming patients and gathering important health information to preparing exam rooms and supporting clinical services, your work will have a direct impact on the patient experience.

Does this position involve Patient Care? Yes! This role offers meaningful, hands‑on interaction with patients and the opportunity to make a difference throughout their care journey.

What You’ll Do:

• Welcome, interview, and assist patients while collecting vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Accurately document patient information, medical histories, and test results.
• Support laboratory specimen collection and preparation.
• Assist with office duties, patient communication, and coordination with other departments.
• Maintain a clean, safe, and organized clinical environment.
• Work collaboratively with the care team to provide excellent patient service, and more!

Why This Role Matters:

Every interaction matters. Whether you’re helping a patient feel comfortable, supporting a provider during an exam, or making sure important information is documented accurately, you’ll be an essential part of the care team and a key contributor to a positive patient experience.

Education

• High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Licenses and Credentials

• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience

• Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details (if applicable)

• Physical Requirements Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Work Details

• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Remote Type Onsite Work Location 50 Staniford Street

Pay Range

$22.75 - $24.94/Hourly Grade 3

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.