Medical Assistant - Urology (32453)

GI Alliance; New Iberia (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

GI Alliance in New Iberia, Louisiana seeks a Medical Assistant - Triage to support providers by taking vitals, preparing patients, and updating electronic health records. You will assist with in-house testing and triage, contributing to efficient patient flow and accurate documentation.

The ideal candidate will have strong organizational and communication skills, basic medical office experience, and a commitment to HIPAA compliance while collaborating with nurses, physicians, and administrative

Qualifications

• High school diploma or GED; medical office diploma preferred.
• Minimum one year of administrative assistant experience in a medical office.
• Knowledge of medical terminology and office procedures.
• Ability to type 40 WPM and use MS Excel, PowerPoint and email.
• Strong organizational and communication skills with attention to privacy.

Responsibilities

• Perform vitals, prep patients, and update chart information in the EHR.
• Assist urologists with procedures and in-house tests such as UA, bladder ultrasound, and uroflows.
• Maintain triage room, sanitation, and instrument cleaning.
• Manage patient records and assist with billing and coding related to visits.
• Coordinate with nursing staff, physicians, and administrative staff for smooth patient flow.
• Adhere to HIPAA regulations and patient privacy policies.

Education

High school diploma or GED; professional certification preferred.

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Essential Job Responsibilities: Medical Assistant - Triage

• Perform vitals, lab draws and updating chart information in EHR to prepare patients for their visits with the Providers.
• May perform all necessary in-house testing prior to the physician seeing the patient, which include UA Dip, bladder ultrasound, uroflows.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff..
• Performs daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor—including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area.
• Other duties as assigned by admin.

Performance Requirements

• Patient Care
• Escort and prepare patients for examination or treatment.
• Obtain and record vital signs, medical history, and other relevant patient information.
• Assist urologists with procedures, examinations, and urological tests.
• Educate patients on urological procedures, treatments, and post-care instructions.
• Clinical Support
• Prepare and maintain triage room with necessary supplies and equipment.
• Sterilize and maintain medical instruments and equipment.
• Perform basic diagnostic tests such as urinalysis and bladder scans.
• Administrative Duties
• Manage patient records, ensuring accuracy and confidentiality.
• Charting precisely for billing and coding related to urology procedures and visits
• Collaboration
• Coordinate with other healthcare professionals, including nurses, physicians, and administrative staff.
• Communicate effectively with patients to ensure they understand their treatment plans and follow-up instructions.
• Assist in the coordination of care with external healthcare providers and specialists.
• Compliance and Quality Assurance
• Adhere to all relevant healthcare regulations and protocols.
• Maintain compliance with HIPAA regulations and patient privacy policies.
• Participate in quality assurance initiatives and continuous improvement efforts.

Qualifications

Essential Knowledge, Skills and Abilities:

Knowledge

• Medical terminology and office procedures.
• Grammar, spelling, and punctuation to type from draft copy and review/edit reports and correspondence.
• Basic arithmetic to make calculations, balance/reconcile figures, and make changes accurately.
• Medical assisting tasks including taking vital signs, drawing blood, lab processing, procedure prep, and RX prior authorizations.
• Healthcare systems, regulations, policies, and functions.
• Infection control and safety standards.

Skills

• Operating office equipment.
• Organizational skills: time management, prioritization, multitasking, and problem-solving.
• Basic computer skills.

Abilities

• Type 40 WPM using word-processing software; able to use Microsoft Excel, email, internet, PowerPoint.
• Read, understand, and follow oral and written instructions.
• Sort and file materials correctly using alphabetic or numeric systems.
• Communicate clearly and concisely.
• Establish and maintain effective working relationships with patients, physicians, clinical staff, and the public

Education

High school diploma or GED. Diploma as a medical administrative assistant from an accredited medical vocational course preferred. Certification of CCMA, RMA, or CMA preferred.

Experience

Minimum one year of administrative assistant experience in a medical office setting.

Equipment Operated

Office machinery including computers, cystoscopy scopes/carts, ultrasound machines, autoclave, and instruments for several procedures.

Work Environment

Work performed in an office environment with frequent contact with staff and patients.

Mental/Physical Requirements

Manual dexterity for office machine operation, including computer and clinical equipment; stooping, bending, or standing for extended periods. Stress may be triggered by multiple staff demands and deadlines.