Medical Assistant – Urgent Care

Raleigh Orthopaedic Clinic; Raleigh (NC); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSA/HSA options

Retirement plan with employer contrib.

Company-paid life insurance

Paid Time Off

Job summary

Raleigh Orthopaedic Clinic is seeking a Medical Assistant for the Urgent Care team in Raleigh. You will support providers with patient evaluations, prepare patients for procedures, and ensure accurate documentation in the EHR.

The role emphasizes patient education, cast/splint application, injections, and high-volume workflow in a fast-paced environment. Competitive benefits are offered along with paid time off.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced clinical setting.
• Strong critical thinking and organizational skills.
• Collaborative team player with excellent communication.

Responsibilities

• Greet and room patients, obtain chief complaint, vital signs, and document accurately.
• Assist providers with patient evaluations, urgent care procedures, and exams.
• Identify and communicate abnormal findings or changes in patient condition.
• Apply casts, splints, and wraps; perform wound care and dressing changes.
• Remove sutures/staples and provide patient education on injury care and recovery.
• Prepare and administer injections under provider supervision.
• Coordinate diagnostic testing, referrals, and follow-up care.
• Document patient communications, clinical notes, and orders in the EHR.
• Support patient flow in a high-volume urgent care setting, including managing wait times and expectations.
• Clean, sterilize, and maintain clinical equipment and treatment areas.
• Stock exam rooms and ensure clinical supplies are readily available.
• Assist with training and onboarding of urgent care staff as needed.
• Ensure compliance with OSHA and clinic safety protocols.

Skills

Customer service

Critical thinking

Communication

Teamwork

Time management

Tools

EMR systems

Job description

Career Opportunities with Raleigh Orthopaedic Clinic

A great place to work.

Careers At Raleigh Orthopaedic Clinic

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Medical Assistant – Urgent Care – Full-Time Position – Raleigh Location

We’re seeking a dependable and patient-focused Medical Assistant to join our Orthopaedic Urgent Care team. In this fast-paced environment, you’ll assist providers with patient evaluations, support urgent care procedures, and deliver hands‑on patient care and education.

Key Responsibilities:

• Greet and room patients, obtain chief complaint, vital signs, and document accurately
• Assist providers with patient evaluations, urgent care procedures, and exams
• Identify and communicate abnormal findings or changes in patient condition
• Apply casts, splints, and wraps; perform wound care and dressing changes
• Remove sutures/staples and provide patient education on injury care and recovery
• Prepare and administer injections under provider supervision
• Coordinate diagnostic testing, referrals, and follow-up care
• Document patient communications, clinical notes, and orders in the EHR
• Support patient flow in a high-volume urgent care setting, including managing wait times and expectations
• Clean, sterilize, and maintain clinical equipment and treatment areas
• Stock exam rooms and ensure clinical supplies are readily available
• Assist with training and onboarding of urgent care staff as needed
• Ensure compliance with OSHA and clinic safety protocols

Requirements:

• Proven ability to deliver exceptional customer service in a fast-paced clinical setting
• Strong critical thinking and organizational skills
• Collaborative team player with excellent communication
• Experience in applying casts/splints and administering injections preferred
• Knowledge of electronic medical records systems a plus
• Excellent time management and organizational skills
• Ability to prioritize tasks and work with a sense of urgency
• Reliable follow-through to support team workflow and deadlines

Schedule:

• Full-time, 12-hour shifts
• Evenings and weekend coverage required based on clinic needs
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

Compensation:

• $19.50–25.00 per hour, commensurate with experience