Medical Assistant URGENT CARE

Essen Health Care; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a dedicated individual to ensure smooth patient flow and care. In this vital role, you will greet and register patients, manage clerical responsibilities, and assist clinical staff in delivering quality care. Your contributions will directly impact the health and well-being of New York's diverse communities. Join a compassionate team committed to making healthcare accessible and effective for all, while enjoying a supportive work environment that values your skills and growth. If you are ready to make a difference, this opportunity is perfect for you.

Qualifications

• High school diploma or GED required; clinical experience preferred.
• Knowledge of medical terminology and clerical skills essential.

Responsibilities

• Greets and registers patients while managing patient demographics.
• Inputs patient data into EMR and assists providers in the exam room.

Skills

Medical Terminology

Patient Care

Clerical Skills

Communication Skills

Time Management

Education

High School Diploma or GED

One Year Education in Medical Field

Tools

Electronic Medical Record (EMR) System

Microsoft Word

Microsoft Excel

Job description

Company Overview: Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that manages our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations, agencies, and health plans. Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations.

Job Summary

Responsible for the smooth function of patient flow and all aspects of patient care by performing the following duties.

Responsibilities

1. Greets and registers patients.
2. Fulfills clerical responsibilities, including insurance eligibility, obtaining diagnostic reports, and managing patient demographics.
3. Ensures all incoming/outgoing referrals are booked and addressed accordingly.
4. Answers phones, responds to inquiries, and triages calls to appropriate personnel.
5. Checks on all incoming faxes and distributes accordingly.
6. Makes courtesy calls and appointment confirmations for office/Urgent Care patients.
7. Reschedules no-show appointments.
8. Inputs patient data into EMR system.
9. Takes vital signs, updates patient history, collects blood, urine, and stool specimens, and assists providers/nurses in the exam room.
10. Monitors and ensures clinical and clerical equipment is functioning properly and escalates issues to supervisor.
11. Responsible for learning the use of all current and future equipment used for patient assessment and diagnosing.
12. Checks expiration dates on materials and medications and discards expired items.
13. Completes weekly and monthly inventory for all supplies, medical and office.
14. Ensures labs are transmitted accurately and received in a timely manner.
15. Monitors the temperature of the refrigerator for all vaccines, VFC and private purchases.
16. Stays informed of new providers and specialists joining or leaving the practice and remains compliant with all Policies and Procedures.
17. Must attend monthly Staff Symposiums.
18. Collects copays and deductibles accordingly and documents accurately.
19. Ensures closing of all daily copays at the end of the day and submits daily billing.
20. Maintains a sterile work environment and ensures standard infection control precautions are observed.

Qualifications

1. High school diploma or general education degree (GED); or less than one year related experience or training; or equivalent combination of education and experience.
2. Three months experience in a clinical setting.
3. One year education in the medical field.
4. Knowledge of medical terminology.
5. Knowledge of Microsoft Word, Microsoft Excel, and internet software.
6. Specialized Training: CPR, HIPAA, OSHA, MA Certificate, CLIA Training.

Equal Opportunity Employer

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.