Medical Assistant - Urgent care

The Nemours Foundation; Glen Mills (Delaware County); On-site; USD 22,000 - 30,000; Full time

Job summary

The Nemours Foundation seeks a Medical Assistant for our Urgent Care in Glen Mills, PA. The MA serves as a liaison between patients, families, providers, and the care team, coordinating patient flow and assisting in data collection and review for intake.

This role requires clinical duties per protocol and clinic standards. Essential tasks include room preparation, vitals collection, documentation of visit reasons, and assistance with procedures, vaccines, and lab specimens.

Qualifications

• Successful completion of an accredited Medical Assistant program preferred.
• Certifications: CMA, RMA, NCMA or CCMA.
• American Heart Association BLS certification within 90 days of hire.

Responsibilities

• Greet patients and families at the clinic according to Nemours standards.
• Verify patient identity with two identifiers (name and DOB).
• Prepare exam rooms, equipment and supplies for outpatient visits.
• Assist with patient examination and treatment, document vitals and orders.
• Obtain and document vital signs and basic measurements.
• Administer vaccines and collect routine laboratory specimens as per policy.
• Facilitate patient flow and coordinate information with providers and care team.

Skills

Patient interaction

Vital signs

Clinical data collection

Medical chart documentation

Education

Accredited Medical Assistant program

Job description

Nemours is seeking a Medical Assistant for our Urgent Care in Glen Mills, PA

The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Essential Functions

1. Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
2. Verifies patient identity using two patient identifiers (name and date of birth).
3. Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
4. Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
5. Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies
6. Performs clinical duties to support the outpatient visit to include, but not limited to the following:
   • Obtain and document height, weight, head circumference and vital signs.
   • Documents reason for visit, chief complaint and initiates orders defined using smart sets as

appropriate for scope of service and Nemours’ protocol.

• Assist with patient examination/treatment.
  • Perform and document point of care testing, and controls.
  • Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families
  • Perform and collect routine laboratory specimens
  • Operate required medical equipment.
  • Assist in the flow of patient care

1. Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
2. Make confirmation calls that are not completed by automated systems to ensure all visits are in “confirmed” status prior to visit or per Department protocol

Requirements

• Successful completion of an accredited Medical Assistant program preferred acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• American Heart Association BLS certification must be obtained within 90