Medical Assistant Supervisor (CLIN OPS SHS SUPV 1)

UC Davis Health System; Pennsylvania; Presencial; USD 61 000 - 104 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental and vision coverage

Retirement plans

Paid holidays

Resumo da oferta

UC Davis Health System seeks a supervisory Medical Assistant to oversee MA performance, schedule development, and patient care flow within the Student Health and Counseling Services. The role ensures adherence to department standards and supports safety and infection control.

The position requires MA certification, CPR, a relevant bachelor’s degree, and prior supervisory experience in healthcare, with EMR and practice management system familiarity.

Qualificações

• Certified Medical Assistant required or able to obtain within six months of hire.
• Current CPR certification.
• Bachelor's degree in Health Sciences, Healthcare Administration or Public Health.
• Experience in Primary/Acute/Emergency settings and supervision.
• Experience with union environments and diverse staff.
• Experience with EMR and practice management systems.
• Strong problem solving and independent clinical decision making.

Responsabilidades

• 50% Direct Patient Care and Clinical Workflow Oversight.
• 35% Supervision of Medical Assistant staff.
• 15% Quality improvement and patient relations.

Conhecimentos

Certified Medical Assistant

CPR Certification

Supervisory experience

Interpersonal skills

Electronic medical records

Practice management system

Critical thinking

Formação académica

Bachelor's degree in Health Sciences or Healthcare Administration

Ferramentas

Electronic medical records (EMR)

Electronic practice management system

Descrição da oferta de emprego

Under the direction and supervision of the Student Health and Counseling Services (SHCS) Medical Director, this position functions in a supervisory position overseeing the medical assistants (MA). This supervisor will provide oversight of compliance to department standards, policies, procedures, objectives quality improvement program, safety and environmental and infection control standards. They will be responsible for evaluation of MA performance and develop MA schedules in collaboration with the Medical Director and Medical Staff Supervisor. The MA supervisor will work collaboratively with the Medical Director and Medical Staff Supervisor to ensure delivery of quality patient care. They will be responsible for directing patient care flow. They will actively engage in problem solving and conflict resolution to maintain team cohesiveness and positive patient relations and customer satisfaction. In addition they will participate in quality improvement projects as needed in SHC.

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.

• Certified Medical Assistant in California or able to obtain certification within six months of hire.
• Current CPR certification.
• Bachelor's degree in related fields such as Health Sciences, Healthcare Administration, Public Health and or equivalent experience/training.
• Experience in Primary Care, Acute Care or Emergency Department setting.
• Experience in a supervisory capacity. Experience working with leading and supervising diverse staff using interpersonal skills, including tact, diplomacy and flexibility.
• Experience working in a union environment.
• Experience with electronic practice management system and electronic medical records.
• Critical thinking and problem solving skills to work independently and make clinical decisions within the scope of MA practice.

Preferred Qualifications

• BLS certification.
• Experience working with adolescent, young adult or college health population.

Key Responsibilities

• 50% - Direct Patient Care and Clinical Workflow Oversight
• 35% - Supervision of Medical Assistant Staff
• 15% - Quality Responsibilities

Department Overview

Student Health and Counseling Services (SHCS) provides primary care, mental health, acute care, laboratory, pharmacy, health education and counseling services to registered UC Davis students. SHCS serves approximately 300 patients per day during the school year. SHCS has approximately 200 staff including managers, senior professionals, professional and support staff, student employees, interns and post doc residents.

POSITION INFORMATION

• Salary or Pay Range: $60,500/yr. - $104,300/yr.
• Salary Frequency: Annual
• Salary Grade: Grade 19
• UC Job Title: CLIN OPS SHS SUPV 1
• UC Job Code: 009359
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100 %
• Shift (Work Schedule): M-F 8am-5pm
• Location: Davis, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life , short/long term disability , pet insurance , legal coverage , accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave , Family & Medical Leave , Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Never 0 Hours
• Loud noise levels - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Microwave/Radiation - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Position subject to credentialing process at student Health and counseling services.
• This Position is subject to Pre-Placement screening provided by Occupational Health services. Pre-Placement screening will consist infection control testing that includes blood tests for TB screening and other infectious diseases and may include a physical exam, provided by Occupational Health Services, given at no charge to the applicant. This is done to meet federal, state and university requirements
• Position may, at times, require employee to work with or be in areas where hazardous materials and/or infection diseases are present.
• Position may require overtime, when needed.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

#CA-SE