Medical Assistant | Sublette County, WY

Symbii Home Health and Hospice Wyoming; Pinedale (WY); On-site; USD 35,000 - 48,000; Full time

Job summary

The Pennant Group, Inc. seeks an administrative-clinical assistant to manage patient records, scheduling, and billing across its healthcare services network. You will interact with patients, referral sources, and clinicians with professionalism and courtesy.

Responsibilities include maintaining EMR accuracy, handling billing duties, and coordinating admissions and tests. Fluency in English and strong organizational skills are essential.

Qualifications

• Able to deal with patients, referral sources, and health professionals with professionalism
• Excellent customer service and phone skills
• Clear, concise communication with good listening skills
• Proficient typing, creating documents, sending emails, and making calls
• Strong grammar, spelling and punctuation
• Ability to read, write, and speak English fluently
• Operate electronic medical record systems adeptly after training
• Knowledge of medical billing and coding systems and payer submissions
• Familiarity with common medical terms and healthcare field concepts

Responsibilities

• File reports, labs, and information in patient records before appointments
• Update and file patient medical records
• Schedule physician and clinician appointments per location and patient need
• Call patients for visit reminders and handle messages from patients and staff
• Transmit messages between patients, front office staff, and clinicians
• Maintain logs for refrigerators, meds, expirations, and vaccines
• Assist with insurance forms and patient and insurer documents
• Handle billing, bookkeeping, and monthly statements to patients
• Arrange for hospital admissions, labs, and other diagnostics
• Document patient symptoms, histories, and treatment plans
• Authorize prescription refills as directed by clinicians
• Coordinate referrals and schedule tests/admissions with facilities

Skills

Typing

Customer service

Phone skills

Communication

Listening

English fluency

Medical terminology

Record management

Billing & coding knowledge

Tools

EMR systems

Microsoft Office

Job description

Position Qualifications:Able to deal with patients. referral sources. and other health professionals with professionalism. Is courteous and pleasant In allInteractions. phone conversations. etc. Must be able to be clear. concise. and have good listening skills.Serves as communication liaison between the patient. referral sources. and the licensed clinician.Core skills like typing, creating original documents. sending emails. and placing phone calls are required. Has good grammar. spelling and punctuation skills.Requires excellence in customer services and phone skills.Requires ability to read, write and speak English fluently.Requires ability to operate electronic medical record adeptiy within given training period.Must meet physical requirements listed below.Must take responsibility for own on—going educational requirements as position requires.Requires knowledge of medical billing and coding systems, submitting statements to appropriate payer for services rendered.Requires knowledge of healthcare field and medical specialty.Must have extensive working knowledge of common medical names and terms.ADMINISTRATIVE DUTIES:Ensures all related reports. labs and information is filed is available in patients' medical records prior to their appointment.Updates and files all patient medical records.Schedules physician and other clinician appointments according to location. patient need. and clinician availability.Calls patients to issue reminders about upcoming visitsAnswers telephones and takes telephone messages and provide feedback and answers to patient/physician or pharmacy calls.Triages and process messages from patients and front office staff to physicians and physician assistants. APRN. other clinical staff members.Maintains all logs and required checks (Le. refrigerator temperatures, emergency medications. expired medicatlons/vaccinations.)Codes and completes filing out insurance forms.Assists with completion of forms needed by patient, insurances. and other care providers.Handles correspondence. billing. and bookkeeping. Keeps financial records and performs other bookkeeping duties. such as handling credit and collections and mailing monthly statements to patients.CLINICAL DUTIES:Arranges for hospital admissions. laboratory services and other diagnostic tests.Interviews patients and records medical histories. obtains history and physicals prior to first clinical visit before the physician or nurse arrives for visit.Documents the patient's current symptoms. medical history. risk factors. and other relevant concerns that will help the primary physician deliver an accurate diagnosis and proceed with a comprehensive treatment plan.Authorizes prescription re-fills as directed by a physician or APRN.Contacts medical facilities or departments to schedule patients for tests and/or admission.The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.