Medical Assistant - Springboro

Mayfield Brain & Spine; Miamisburg (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Mayfield Brain & Spine is seeking a Medical Assistant to support neurosurgeons, PM&R physicians, PAs, and NPs by preparing patients and charts for visits and assisting during clinic days.

Responsibilities include managing prescriptions, imaging, referrals, and follow-ups, with emphasis on accuracy, organization, and communication in a fast-paced clinical environment.

Qualifications

• High School Diploma required.
• Graduate of Medical Assisting program preferred.
• Prior experience as a Medical Assistant preferred, not required.

Responsibilities

• Provide clinical office support to neurosurgeons, nurse practitioners, or pain management physicians.
• Prepare the patient chart before the office visit by gathering test results, films, and reports and uploading them to the chart.
• Comply with medical records standards by completing allergy notations, problem list, and concomitant medications sheet; ensure patient completion of medical history.
• Demonstrate knowledge and skill in clinic office practice and perform clinical services (suture/staple removal, dressing changes, vital signs, injections, EMG equipment operation).
• If applicable, schedule and pre-certify outpatient testing; inform patient about date, time, place, and instructions.

Skills

Clinical duties

Customer service

Multi-tasking

Problem solving

Empathy

Communication

Composure under pressure

Judgment & diplomacy

Team collaboration

Flexible schedule

Education

High School Diploma

Medical Assisting program

Job description

The Medical Assistant (MA) at Mayfield Brain & Spine will support neurosurgeons, PM&R physicians, physician assistants (PAs), and nurse practitioners (NPs) by preparing patients and charts for office visits, assisting during clinic days, managing prescriptions, imaging, referrals, and follow-ups. This role requires strong attention to detail, organizational skills, and the ability to work in a fast-paced clinical environment.

Education / Experience

• High School Diploma required, graduate of Medical Assisting program preferred
• Prior experience as a Medical Assistant preferred, not required

Skills

• Practical knowledge of neurosurgical procedures and medical office processes
• Proficient in clinical office duties
• Demonstrates excellent customer service
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Strong problem-solving, problem prevention, and decision-making skills
• Ability to convey empathy
• Excellent oral and written communication skills
• Ability to maintain composure and restore calm in a stressful situation
• Uses good judgment and diplomacy when dealing with others
• Desire and ability to work in a team environment
• Ability to maintain a flexible schedule to accommodate physician office hours

Primary Responsibilities

• Provide clinical office support to neurosurgeons, nurse practitioners, or pain management physicians.

Essential Functions

• Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic
• Prepare the patient chart before the office visit by gathering all test results, films, and reports, and uploading them to the correct section of the chart.
• Comply with medical records standards by completing allergy notations, problem list, and concomitant medications sheet. Ensure patient completion of medical history.
• Demonstrate knowledge and skill in clinic office practice and perform clinical services. This includes suture/staple removal, dressing changes, vital signs, injections, and operation of EMG equipment, if required. Interview new patients and verify medical histories before the physician/provider sees them.
• If applicable, schedule and pre-certify outpatient testing. Ensure the patient is informed about scheduled tests, including the date, time, place, and special instructions.