Medical Assistant, Scheduling Coordinator II

AltaMed Health Services Corp; Long Beach (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

403(b) matching retirement plan

Flexible Spending Accounts

Commuter FSA

Career advancement opportunities

Paid Time Off & Holidays

Paid CME Days

Malpractice tail coverage

Tuition reimbursement

Employee discounts

Referral bonus program

Pet care insurance

Job summary

AltaMed Health Services Corp. is seeking a Scheduling Coordinator Level I to manage on-site and off-site specialty appointments, ensuring timely communication with the PCP and IDT team in California.

You will coordinate care for fragile patients in collaboration with Center staff and leaders, while guiding junior staff. Required are a Medical Assistant Certificate and at least three years in medical/clinical settings, with experience in referrals/authorizations and a preferred familiarity with

Qualifications

• High School diploma or GED required.
• Min. 3 years in medical/clinical field.
• Experience with referrals/authorizations.
• Experience with Electronic Health Records preferred.
• Leadership experience in a lead role preferred.

Responsibilities

• Schedule and coordinate on-site and off-site specialist appointments.
• Communicate future and past appointments to PCP and IDT.
• Collaborate with Center staff for coordination of care for fragile patients.
• Provide guidance and training to Scheduling Coordinator Level I.

Skills

Medical coordination

Communication skills

Referral management

EHR familiarity

Education

Medical Assistant Certificate

Tools

EHR system

Job description

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

This position is responsible for scheduling and coordinating on-site and off-site specialist appointments for urgent/senior expedited, routine, and follow-up appointments following the approved authorizations, scheduling, and wait time objectives. Responsible for providing clear communication regarding future and past appointments to the PCP and IDT team. This position works closely with members of the IDT team to coordinate services and advocate for participants' specialty needs. Responsible for working in collaboration with Center staff/leaders for the coordination of care for the more fragile patient population. Responsible for providing guidance and training to the Scheduling Coordinator LevelI.

Minimum Requirements

• High School graduate or GED equivalent required.
• A minimum of three years’ experience working in the medical or clinical field required; Experience working with referrals/authorizations and with an Electronic Health System preferred.
• Served in a lead role and experience leading others preferred.
• Medical Assistant Certificate required.

Compensation

$26.75 - $33.44 hourly

Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation. We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.