Medical Assistant/Relations Associate-Beth Israel Medical Group - Full Time - Days

Mount Sinai Medical Center; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Medical Assistant Relations Associate, where you will play a vital role in delivering exceptional patient care. This position involves performing essential medical procedures, documenting patient information, and providing clerical support to ensure the smooth operation of the medical office. You will have the opportunity to work alongside licensed medical staff, contributing to a collaborative environment that values inclusion and excellence. With a commitment to continuous learning and professional growth, this role offers a chance to make a meaningful impact on patient experiences while being part of a respected healthcare system known for its innovative approaches and dedication to quality care.

Qualifications

• High school diploma or GED required; BLS certification preferred.
• Certification as a Medical Assistant or relevant experience preferred.

Responsibilities

• Perform EKGs, lab testing, and patient admissions.
• Document patient interactions and maintain medical records.
• Schedule appointments and manage patient referrals.

Skills

Patient care

Clerical support

EKG procedures

Lab testing

Medical history documentation

Communication skills

Education

High school diploma or GED

BLS certification

Certification as a Medical Assistant

Tools

EMR systems

Computer systems

Job description

Description

The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.

Responsibilities

1. Performs EKGs as ordered by the physician
2. Performs lab testing as ordered by the physician
3. Performs PFT as ordered by the physician
4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated
5. Performs quality controls
6. Ensures that the patient referrals are completed and forwarded appropriately
7. Documents appropriately any treatment
8. Documents any telephone contact with the patient
9. Documents in the lab accession log and outside medical testing log as per established procedure
10. Adheres to universal precautions and OSHA Regulations
11. Maintains examination rooms and medical areas in a clean and orderly fashion
12. Registers and transacts patients promptly and accurately using current computer system
13. Updates pertinent patient information, including medical insurance coverage and eligibility
14. Ensures that all patients names appear on daily ledger sheets
15. Schedules patient appointments
16. Retrieves and files medical reports/lab results
17. Processes HMO referrals as requested by Physician, Practice Management, and patients
18. Communicates to Physician all patient emergencies
19. Answers telephones with name and Beth Israel Medical Group office location
20. Takes messages to ensure follow-up on all calls
21. Scans paperwork into the EMR in a timely fashion
22. Balances ledger sheets and accounts for all monies received
23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
24. Provides information to other departments as requested
25. Provides assistance with uncovered shifts
26. Confirms appointments
27. Notifies Practice Manager or Office Manager of any problems in the office
28. Notifies Practice Manager or Office Manager when office supplies are needed
29. Calls insurance companies to verify coverage and eligibility
30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

Qualifications

• High school diploma or general education diploma (GED).
• BLS certification or Heart Saver from AHA
• Licensed/Credentialed as a Phlebotomist or EKG technician preferred
• Certification as a Medical Assistant or two (2) years relevant work experience preferred.
• CMA/RMA Required

Collective bargaining unit: SEIU 1199-MSBIMG

SEIU 1199 at Mount Sinai Beth Israel - DOCS, AAW - 202 4 West 23dr Street - BIMG, Beth Israel Medical Group

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.4836 - $27.9836 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.