Medical Assistant Quality Coordinator

MedStar Health; Clinton (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Assistant Quality Coordinator to enhance quality and safety in ambulatory practices. This role involves training staff, coordinating quality initiatives, and collaborating with clinical leaders to ensure the highest standards of patient care. With a focus on evidence-based practices and continuous improvement, you'll play a vital role in mentoring new staff and developing educational programs. Join a leading healthcare system recognized for its commitment to excellence and make a meaningful impact in the community.

Qualifications

• 3-4 years experience as a CMA/RMA in a medical setting.
• Completion of a recognized medical assistant program.

Responsibilities

• Coordinate quality and safety-related programs across practice sites.
• Assist in developing departmental goals and training programs.

Skills

Patient Care

Quality Management

Training and Development

Data Collection

Education

High School Diploma or GED

Medical Assistant Program

Associate's Degree

Tools

BLS Certification

Job description

General Summary of Position

Department: Utilization - Quality Management
Status: Full-time, 40 hours per week, Non-exempt
Schedule: Monday-Friday, Day shift, but varies due to travel to educational sites

Job Summary: MedStar Health is looking for a Medical Assistant Quality Coordinator to join our team at MedStar Medical Group LLC! The Medical Assistant Quality Coordinator assists in managing quality, safety, clinical and operational projects for ambulatory practice sites and supports leaders of Clinical Care, Quality, Safety, and Education. Provides a wide range of services to multiple offices/practices with diverse patient populations, including coaching for safety, data collection, training, and implementation of quality initiatives. Clinical responsibilities include direct care associate training, competency assessment, safety event reviews, and participation in new programs and education planning.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, recognized as one of the "Healthiest Maryland Businesses." Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

1. Coordinate ambulatory, entity, and/or systemwide quality and safety-related programs, assessing practice sites and providing updates and training on goals, standards, and best practices. Assist and train Medical Assistants to ensure policies and procedures are followed.
2. Assist in developing and maintaining departmental goals, objectives, policies, and supporting the environment of care to meet standards. Attend meetings and training sessions related to safety, infection control, OSHA, CPR, etc. Coordinate RN and MA extern programs and mentor new externs and staff.
3. Collaborate with physicians, practice managers, and leaders to address issues related to patient care and compliance. Mentor staff, foster development, and serve as a role model. Support staff career development and advancement.
4. Participate in developing and delivering ambulatory educational programs, including online training and workshops. Conduct site rounds for quality and safety, prepare for external reviews, and provide training on lab testing and infection prevention.
5. Support evidence-based practice through training, competency assessments, and literature review. Conduct surveys on quality, safety, and compliance, and assist in developing improvement plans. Reassess practice changes for efficacy and sustainability, and help develop clinical protocols and safety practices.

Qualifications:

• High School Diploma or GED
• Completion of a recognized medical assistant program
• Associate's degree preferred
• 3-4 years CMA/RMA experience with 2 years in a medical or ambulatory setting; or 1-2 years supervisory experience with similar background
• Certified Medical Assistant (CMA) by American Association of Medical Assistants or Registered Medical Assistant (RMA)
• BLS (Basic Life Support)

Primary Duties and Responsibilities

Details to be provided in the full job description.

Minimum Qualifications

This position has a hiring range of $22.04 - $38.41 per hour.