Medical Assistant- PRN

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); On-site; USD 51,577,344 - 55,875,456; Full time

Benefits offered by this job

Competitive Health & Welfare Benefits

Monthly $43 stipend toward ancillary

HSA with company match

401k with company match

Employee Assistance Program 24/7

Employee Appreciation Days

Employee Wellness Events

Job summary

Healthcare Outcomes Performance Co. (HOPCo) in Phoenix, AZ is seeking a Medical Assistant to support orthopedics, spine surgery, and pain management clinics. You will room patients, document vitals, prepare charts, and coordinate care under the provider's supervision.

The role requires MA certification (CMA/RMA/CCMA/NCMA), BLS, and experience with EMR and scheduling software; you will ensure HIPAA compliance and deliver a positive patient experience in a fast-paced outpatient setting.

Qualifications

• 1-2 years of orthopedics, spine surgery, or pain management experience preferred.
• MA certification and recent formal MA training required if no prior experience.
• Must pass MA competency exam within six months.
• Active MA certifications (RMA/CMA/CCMA/NCMA) per state regulations.
• Experience with office procedures, insurance, EMR, and scheduling software.
• BLS certification required; HS diploma and MA training program completed.

Responsibilities

• Facilitate communication between patient and provider during care.
• Room patients, document vitals, review intake, and prepare charts.
• Assist with prescriptions and medical forms; manage EMR entries.
• Prepare electronic charts for visits and verify test results.
• Maintain HIPAA-compliant environment and clean workspace.

Skills

Orthopedics experience

EMR knowledge

Scheduling software

Insurance knowledge

MA competency exam

BLS certification

Office procedures

Education

CMA certification

Formal MA training program

MA certifications (RMA/CMA/CCMA/NCMA)

HS diploma

MA training program completion

Tools

EMR software

Radiology image access

Job description

Benefits

• $18-$19.50
• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part‑time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

Minimum Qualifications

• 1-2 years of experience in orthopedics, spine surgery, or pain management is preferred.
• In lieu of experience must have the following training and/or experience:
  • Graduated from a formal training program during the last 12‑18 months, and have the CMA certificate;
  • OR, is grandfathered in as defined by State regulation.
• The employee must pass the MA competency exam within the first six months of employment.
• Active Medical Assistant certification such as Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT), or per State regulations.
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software.
• Certification or additional training must meet the requirements for meaningful use.
• BLS certification required.
• High school diploma/GED, and graduation from an accredited Medical Assistant training program as defined by state regulations.

Preferred

• Two years of experience in an outpatient physical therapy clinic.
• Experience with orthopedics.

Essential Functions

• Facilitates communication between the patient and the provider during patient care:
• Collect and share pertinent information with the provider.
• Receives and acts on directives from the provider.
• Responsible for preparing the patient for a visit with the provider. Duties include but are not limited to rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set‑up, injection prep, and accurate data entry into EMR.
• Responsible for completing tasks associated with company initiatives such as PROs, quality payment programs, etc.
• Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during the clinic and at the end of each day.
• Monitors biohazard and sharps containers and replaces them as needed.
• Assists the provider in preparing patient prescriptions and completing medical and patient forms (e.g. work release, FMLA, etc.).
• Retrieves and responds to voicemails within 24 business hours and documents actions in EMR.
• Prepares electronic patient charts for clinic visits before the date of service.
• Verifies any outstanding testing results are in EMR, confirms the appropriateness of the patient to the provider (body part and/or insurance), notes imaging, DME, or casting needed prior to provider visit on the date of service.
• Scans clinical documents into EMR.
• Prints clinic schedules on the morning of the date of service.
• Ensures the patient receives education as indicated by the provider.
• Manages EMR desktops of assigned providers in a timely manner.
• Acts as PTO buddy per clinic plan.
• Creates and promotes a positive patient experience.
• Maintains HIPAA‑compliant environment.
• Maintains clean workspace.