Medical Assistant

Mercy St. Louis; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy St. Louis is seeking a Certified Medical Assistant to work under the direction of the primary care operations team, providing safe, timely, and patient-centered care in an outpatient setting.

The role emphasizes collaboration with providers and the care team to improve quality outcomes and close care gaps, aligned with Mercy’s mission and service standards. Requirements include a high school diploma or equivalent, completion of MA competencies, and active MA certification, with BLS

Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies.
• Caregivers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.
• Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.
• For Hospital Outpatient Departments: BLS (Basic Life Support) certification is required.

Responsibilities

• Provide safe, timely, effective, and patient-centered care under the direction of primary care providers.
• Partner with patients, providers, and the clinical care team to drive quality outcomes.
• Perform duties in accordance with Mercy mission, values, and service standards.
• Complete Advanced Standard Rooming with a focus on patient experience and care gaps.

Skills

Communication skills

Multitasking

Adaptability

Team collaboration

Education

High school diploma or equivalent

Graduate from an accredited Medical Assistant program

Tools

EHR systems

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications

Education

High school diploma or equivalent.

New hire must attend MA Clinic Academy training.

Must have completed all MA Competencies

Certification

Must actively maintain MA certification.

Caregivers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.

Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.

Additional minimum requirement(s) only for Hospital Outpatient Departments

• Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Experience

One year of applicable patient care experience in an outpatient or ambulatory care setting.

Education

Graduate from an accredited Medical Assistant program

Preferred requirement(s) for non-HOD Clinics

• Certification(s): BLS (Basic Life Support)

Knowledge, Skills, and Abilities

Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:

• AWV questionnaire and documentation.


• Thorough Medication Reconciliation


• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)


• Blood Pressure Recheck for patients with elevated initial blood pressure reading


• Completion of Patient Experience Conversation

Strong communication and interpersonal skills.

Proficiency with EHR systems and clinical documentation.

Ability to multitask and adapt in a fast-paced clinical environment.

Knowledge of common outpatient procedures and equipment.

Commitment to patient-centered care and professional growth.

Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment

Outpatient clinical setting with frequent patient interaction.

Requires standing, walking, lifting, and use of clinical equipment.

Potential exposure to infectious materials; PPE provided.

Physical Requirements

Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.

Position requires prolonged standing and walking during each shift.

Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.