Medical Assistant

Mercy; St. Louis (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Mercy is seeking a Primary Care Patient Certified Medical Assistant to work with Primary Care Providers in an outpatient clinic. You will support patient intake, care coordination, and documentation while upholding Mercy standards of safety and patient-centered care.

The role requires one year of outpatient patient care experience, MA certification, and ongoing clinic academy training. Expect a collaborative environment with ongoing learning and growth opportunities.

Qualifications

• One year of applicable patient care experience in an outpatient or ambulatory care setting.
• Graduate from an accredited Medical Assistant program.
• Must actively maintain MA certification; caregivers may be transitioned to MA if certified/registered.
• BLS certification required for Hospital Outpatient Departments.

Responsibilities

• Assist with patient intake and care coordination in outpatient clinic.
• Support safe, timely, and patient-centered care in line with Mercy standards.
• Maintain MA competencies through Clinic Academy training and ongoing education.

Skills

Patient care

Communication skills

EHR proficiency

Clinical documentation

Multitasking

Education

High school diploma or equivalent

Graduate from accredited Medical Assistant program

Tools

EHR systems

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies

Education

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies

Certification

• Must actively maintain MA certification.
• Caregivers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.
• Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.

Additional minimum requirement(s) only for Hospital Outpatient Departments

• Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Experience:

One year of applicable patient care experience in an outpatient or ambulatory care setting.

Education:

Graduate from an accredited Medical Assistant program

Preferred Requirement(s) For Non-HOD Clinics

• Certification(s): BLS (Basic Life Support)

Knowledge, Skills, And Abilities

• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
• AWV questionnaire and documentation.
• Thorough Medication Reconciliation
• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
• Blood Pressure Recheck for patients with elevated initial blood pressure reading
• Completion of Patient Experience Conversation
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.