Medical Assistant / Phlebotomist (Bilingual Spanish/English)

Docsby & Vitaminise; Orlando (FL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Dental insurance

Vision insurance

Life insurance

Zusammenfassung

Docsby & Vitaminise in Orlando, FL is seeking a Medical Assistant / Phlebotomist who speaks Spanish and English to join our patient-centered team. You will provide clinical support, assist with venipuncture, ECGs, and in-office lab work, while also handling patient access and experience in a warm, collaborative environment.

The role requires certification or diploma in medical assisting, phlebotomy skills, and comfort with EHR and Google Workspace.

Qualifikationen

• Medical Assistant certification or diploma (CCMA, RMA, CMA, or equivalent).
• Phlebotomy skills with confidence in venipuncture.
• Fluency in both Spanish and English.
• Experience in a primary care or outpatient setting (preferred).
• Patient access or reception experience (preferred).
• Current BLS/CPR certification (preferred).
• Comfort using an EHR and Google Workspace.
• Strong customer service, communication, and teamwork skills.

Aufgaben

• Clinical Support: Rooming patients, taking vital signs, updating histories in the EHR, venipuncture, ECGs, in-office lab tests, injections, and prep of rooms.
• Patient Access: Greet and guide patients, verify insurance, collect copays, schedule appointments, handle calls and forms.
• Patient Experience: Deliver bilingual service, inform about follow-ups, address concerns, escalate when needed.
• Additional Duties: Perform other duties to support the team and practice.

Kenntnisse

Bilingual Spanish/English

Phlebotomy

Medical assisting

Customer service

Teamwork

Communication

Ausbildung

Medical Assistant certification/diploma (CCMA, RMA, CMA, or equivalent)

Tools

EHR

Google Workspace

Jobbeschreibung

Join Our Team as a Medical Assistant / Phlebotomist (Bilingual Spanish/English)

Are you passionate about patient care and looking for an opportunity to make a difference? Docsby & Vitaminise, a healthcare practice in Orlando, Florida, is seeking a dedicated Medical Assistant / Phlebotomist to join our team. If you're bilingual in Spanish and English, have a knack for delivering exceptional service, and enjoy working in a collaborative environment, we’d love to hear from you!

At Docsby & Vitaminise, we focus on providing accessible, patient-centered primary care and wellness services. Our mission is to create a welcoming and respectful experience for every patient while delivering professional, personalized care. Join us in helping patients manage their healthcare needs effectively.

What You'll Do: Key Responsibilities

As a Medical Assistant / Phlebotomist, you’ll play a vital role in ensuring every patient has an outstanding experience. Your responsibilities will include:

Clinical Support

• Rooming patients, taking vital signs, and updating medical histories, medications, and allergies in the EHR.
• Performing venipuncture, collecting, labeling, processing, and shipping laboratory specimens.
• Conducting ECGs and in-office laboratory testing.
• Administering injections under provider direction.
• Keeping exam rooms, supplies, and equipment clean, stocked, and ready.

Patient Access

• Greeting patients warmly and guiding them through check-in and check-out.
• Verifying insurance eligibility and collecting copays and patient responsibility.
• Scheduling, confirming, and rescheduling appointments.
• Answering phone calls and messages promptly and professionally.
• Ensuring all required forms and consents are complete and signed.

Patient Experience

• Delivering warm, professional service in both English and Spanish.
• Informing patients about their follow-up calls and inviting feedback before they leave.
• Resolving patient concerns respectfully and escalating to the Practice Manager when necessary.

Additional Duties

• Performing other duties as assigned to support the team and practice.

What We're Looking For: Qualifications

To excel in this role, you’ll need:

• Medical Assistant certification or diploma (CCMA, RMA, CMA, or equivalent).
• Phlebotomy skills with confidence in venipuncture.
• Fluency in both Spanish and English.
• Experience in a primary care or outpatient setting (preferred).
• Patient access or reception experience (preferred).
• Current BLS/CPR certification (preferred).
• Comfort using an EHR and Google Workspace.
• Strong customer service, communication, and teamwork skills.

Schedule and Requirements

• Schedule: Monday–Friday, daytime hours, with occasional Saturdays as scheduled.
• Requirements:
• Diplomas, certifications, and two work references.
• Agreement to comply with HIPAA.
• Background check and drug test (required after signing the job offer; start date confirmed upon receipt of results).

What We Offer: Benefits

We value our team members and offer a supportive work environment along with the following benefits:

• Dental insurance
• Vision insurance
• Life insurance

Why Join Docsby & Vitaminise?

We’re more than just a healthcare practice—we’re a team that’s passionate about making a difference in our patients' lives. We believe in creating a positive, collaborative workplace where every team member feels valued and empowered to provide exceptional care. If you’re looking for a role where you can grow professionally while making a meaningful impact, this is the place for you.