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Job Summary
Medical Assistant/Phlebotomist is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize, and respond to emergencies and demonstrate professional characteristics.
Job Summary
Medical Assistant/Phlebotomist is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This practitioner assists with patient care management and executes administrative and clinical procedures. Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize, and respond to emergencies and demonstrate professional characteristics.
Clinical Responsibilities
Duties and responsibilities working as a phlebotomist:
- Preparing patients for the provider's care
- Performing venipunctures and non-intravenous injections
- Performs laboratory blood drawings as ordered by the medical provider
- Collecting routine laboratory specimen as directed
- Performs required laboratory quality controls
- Utilizes third-party laboratory vendor provided computer systems to route lab specimens to appropriate vendor for analysis
- Performing basic laboratory procedures
- Observing and reporting patients' signs and symptoms
- Administering basic first aid
- Operating office medical equipment
- Assisting in emergencies as needed
Additional Position Expectations And Responsibilities
- Act as a contact for the providers and support staff in trouble shooting issues
- Ensure patients are properly check-in for laboratory visits via Electronic Medical Record (EMR)
- Ensure patients are properly checked-out after every laboratory visit and depart with required paperwork
- Perform blood draws into appropriate containers and label them according to protocol
- Expected to have knowledge of standard (universal) precautions
- Prepare patient specimen(s) for testing by use of centrifugation and enter information into computer system for proper packaging and pick-up
- Adhere to all laboratory protocols for quality control and maintenance
- Expected to complete 48-hour chart check to ensure lab orders are in the system ready for patient appointment
- If a licensed physician is not an-site, a medical assistant/phlebatomist is prohibited from performing the following:
- Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including:
- The initial nursing assessment or any subsequent assessments
- Prohibited from completing Review of Systems in the EMR
- Prohibited from performing injections (medication and/or vaccines)
- Prohibited from administering medication(s)
- Prohibited from performing aseptic procedures including wound care, dressing changes, etc.
- The determination of the nursing diagnosis or interpretations of nursing assessments
- Establishment of the nursing care goals and development of the plan of care
- Evaluation of progress in relationship to the plan of care
- Those activities for which the unlicensed assistive personnel has not demonstrated competence
- Additional Position Expectations and Responsibilities
- Act as first level contact for the providers and support staff in trouble shooting issues
- Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR)
- Ensure patients are properly checked-out after every clinical visit and depart with required paperwork
- Schedule patients' appointments following company protocol
- Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR)
- Ensures that external third party documentation (i.e. labs, reports, consultations) are collected and sent to scan as appropriate
- Expected to complete 48-hour chart check and contacts patient/referral providers if further information is needed
- Expected to answer phones, check and returns voicemail messages in a timely manner
- Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner
- Expected to have knowledge of standard (universal) precautions
- Expected to be able to read and comprehend simple instructions, short correspondence and memos
- Expected to be proficient in all computer software utilized for patient care
- Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner
- Expected to complete all necessary documentation, department logs and reports
- Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies
- Expected to communicate effectively with all members of the patient care team
- Other duties as assigned
Minimum Qualifications
- High school diploma or general education degree {GED) required
- Completion of Medical Assistant training is required
- Current Basic Life Support (BLS) certificate is required
- Must have good written and verbal communication skills
- Computer knowledge
Preferred Qualifications
- At least one year of related work experience
- Certification by the American Association of Medical Assistants
- Registered by the American Medical Technologists
- Phlebotomy Certification
- Bilingual (English-Spanish or English-Haitian Creole) a plus
Physical Requirements
- Ability to stand, walk or view a computer screen for extended periods of time
- Ability to use hands and fingers to handle or feel
- Ability to reach with hands or arms
- Ability to perform repetitive hand and wrist motions for extended periods of time
- Ability to effectively talk and listen to patients
Relationship Reporting
- Reports to the Clinical Manager/Lead
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Health Care ProviderIndustries
Hospitals and Health Care, Medical Practices, and Non-profit Organizations
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